Website Cleanup & HubSpot Plugin Removal — 2026-04-05
Overview
During a Monday sync between Melissa Cusumano and Mark Hope, the BlueSky WordPress site was cleaned up: the HubSpot plugin was deactivated and deleted (removing an unwanted chatbot), Gravity Forms routing was verified, and all available site updates were run. The site had been unmaintained and still carried active HubSpot integration despite the client no longer using HubSpot.
Attendees: Melissa Cusumano, Mark Hope
Related client: [1]
Key Actions Taken
HubSpot Plugin Deactivated & Removed
- Problem: The HubSpot WordPress plugin was still active on the BlueSky site, causing a chatbot widget to appear on the frontend. The client no longer has a HubSpot account.
- Action: Mark deactivated and deleted the HubSpot plugin, then flushed the site cache.
- Result: Chatbot confirmed gone (verified via incognito browser session).
"There's no HubSpot anything on the account now." — Melissa, after confirming in incognito
Gravity Forms Routing Verified
- Concern: Form submissions may have still been routing to the old HubSpot account rather than the client's current contacts.
- Action: Mark reviewed Gravity Forms notification settings. The primary form of concern — the SPEND data form — was confirmed routing to
DC at...(the client's current email). - Result: Melissa is receiving BCCs of all submissions, confirming delivery. The homepage general form routes to
Jim.Cross. - Outstanding: Some buttons on the site go nowhere or route to outdated contacts. Melissa to review and clean up.
Site Updates Run
- Observation: The site was significantly out of date — no one had been running plugin/theme updates.
- Action: Mark ran all available WordPress updates during the session.
- Note: Mark flagged that ongoing site maintenance should be assigned to a dedicated resource. Currently falling through the cracks despite having developers available.
"It's almost like it should be one person's job to take care of the sites we've got." — Mark Hope
Outstanding Issues
| Issue | Owner | Notes |
|---|---|---|
| Broken/outdated buttons and CTAs | Melissa | Some links go nowhere; some may still point to old contacts |
| Lead Forensics status | Melissa | Mark flagged it's installed — confirm if still in use |
| Forms routing to Jim/Jeff/David | Melissa | Review which contacts are current; deactivate stale forms |
| Ongoing site maintenance ownership | TBD | No dedicated resource currently assigned |
Action Items
- [ ] Melissa — Review BlueSky site thoroughly: audit all forms, CTAs, and links; confirm correct routing to Jim/Jeff/David; flag anything to deactivate
- [ ] Melissa — Confirm Lead Forensics status with client (still active?)
- [ ] Team — Assign a dedicated resource for ongoing WordPress site maintenance across client sites
Related
- [1]
- [2]