CAI Monthly Call — X-Pro Launch, PPC Strategy & Website Enhancements
Date: 2026-02-19
Client: [1]
Meeting type: Monthly strategy call
Attendees
| Name | Role |
|---|---|
| Brian Framson | Client — Co-owner, Citrus America |
| Miriam Framson | Client — Co-owner, Citrus America |
| Mark Hope | Asymmetric — Strategy |
| Ben San Fratello | Asymmetric |
| Melissa Cusumano | Asymmetric — Account Manager |
Overview
Monthly alignment call covering four primary areas: the pending X-Pro product launch, a new competitor-keyword PPC strategy targeting Zumex and Zumo, mandatory HubSpot GCLID tracking configuration, and a set of website enhancements (ROI calculators, conversion-focused blog format). The call also touched on an upcoming sales rep portal review ahead of onboarding a new California rep company.
A recurring theme throughout: no budget increases until attribution is working. Miriam was explicit that without the ability to tie ad spend to leads and sales via HubSpot, there is no business case to grow any campaign budget.
Key Decisions
- X-Pro launch delayed until a dedicated product page, correct spec sheet, and updated NSF certificate are in place. A quick-fix homepage hero swap (Eco → X-Pro photo) will happen immediately in the interim.
- Competitor PPC campaigns will be structured as two separate campaigns — one for Zumex, one for Zumo — not combined into a single "competitor" bucket. Each campaign links to its own dedicated landing page.
- Commercial Juicer campaign budget will be partially reallocated to fund the new Zumex/Zumo campaigns. No net budget increase.
- HubSpot GCLID capture is non-negotiable before scaling any PPC spend. A hidden GCLID field must be added to all forms so ad clicks can be traced to leads and sales.
- ROI calculators (orange juice, lemonade, labor savings) will be built once Miriam and Brian supply the underlying calculation spreadsheets. Public-facing simple versions will CTA to a more complex, sales-use custom calculator.
- Blog strategy revised to be conversion-focused: each post builds a case for Citrus America's products and ends with a clear CTA, rather than being purely informational.
Topic Notes
X-Pro Launch Plan
The X-Pro was shown at the NGA show and received positive feedback. However, no dedicated webpage, spec sheet, or updated NSF certificate currently exists on the Citrus America site. The team agreed the launch press release (drafted by Stephen) should not go out until these assets are live — linking a press release to the homepage instead of a product page would be a poor experience.
Prerequisites before launch:
- Dedicated X-Pro product page with photo gallery (Miriam has photos; some Citro Casa imagery has incorrect pressing kit colors and will need Photoshop correction)
- Correct, current spec sheet uploaded (Miriam has a Citrus America-formatted version ready)
- NSF certificate PDF on the website updated to include the X-Pro
Quick fix (immediate): Replace the Eco hero image on the homepage with an X-Pro photo. Videos are also available.
Accessories note: Pomegranate press kit and large pressing kit details are still being finalized internally. The product page can launch with the two-door cabinet and pressing kit basics and be updated as accessory details are confirmed.
LinkedIn opportunity: Brian has a $300 LinkedIn ad credit (company page) that could be used to boost an X-Pro launch post. Credits typically expire within a few weeks; coordination needed to time it with the page going live.
PPC & Competitor Keyword Strategy
The "bait-and-switch" approach: Run Google Ads targeting Zumex and Zumo branded search terms. Searchers looking for those competitors see a Citrus America ad, click through to a dedicated comparison landing page, and are introduced to Citrus America's products.
Why it's viable here: Unlike Coke vs. Pepsi (where brand loyalty is strong), Zumex and Zumo have low general consumer awareness. A buyer searching "Zumex juicer" is likely in research mode and open to alternatives. Brian noted he regularly hears from customers: "I wish I'd known about you when I bought my juicer last year."
Keyword targeting specifics:
- Zumex: Broad targeting is relatively safe — "Zumex" has no significant non-juicer search pollution. Target: Zumex, Zumex Juicer, Zumex Orange Juicer, Zumex Juice Machine, Zumex Versatile Pro, Zumex Essential Pro. (~900 searches/month, low keyword difficulty, low CPC ~$0.25)
- Zumo: Must use qualifiers — "Zumo" alone pulls in Zumo Sausage / Zumo Meat Company results. Target: Zumo Juicer, Zumo Orange Juice Machine. (~600 searches/month)
- Other competitors (Juicernet, JBT, Zumoval): Very low search volume; not worth dedicated campaigns. May be included in a catch-all campaign if desired.
- Geography: US only.
Campaign structure:
- One campaign: Zumex → Zumex landing page
- One campaign: Zumo → Zumo landing page
- Optional catch-all campaign for lower-volume competitor terms
Landing page status:
- Zumex landing page: already approved
- Zumo landing page: Figma design exists (sent November 6th); needs Miriam and Brian review before build
Budget: Reallocate a portion of the Commercial Juicer campaign budget (currently ~$200/month with no visible conversions) to fund the new campaigns. Restart at previous competitor campaign spend levels; do not increase overall budget until attribution is working.
HubSpot GCLID Tracking
This was called out as the single most important prerequisite for any future budget conversation.
The problem: When a visitor clicks a Google Ad, lands on a competitor landing page, browses to the main Citrus America site, and submits a form — HubSpot currently sees them as "organic" or a referral, not as a paid click. The ad spend that drove them is invisible.
The solution: Google assigns a GCLID (Google Click ID) to every ad click. This ID persists across the session. By adding a hidden GCLID field to all HubSpot forms, every form submission from an ad-driven visitor will carry the GCLID — allowing the team to connect specific campaigns to specific leads and (eventually) sales.
Why this unlocks budget growth: Once Miriam and Brian can see "we spent $X on Zumo ads and got Y leads, Z of which converted," the conversation shifts from "we don't know if this works" to "let's increase by 20–50% because it's clearly working."
Action: Melissa to follow up on the HubSpot meeting to get GCLID capture configured on all forms.
Website Enhancements
ROI Calculators
Three public-facing interactive calculators planned:
1. Orange Juice ROI — inputs: orange cost, bottle cost, labor; outputs: margin and profit model
2. Lemonade ROI — similar structure
3. Labor Savings — for prospects currently juicing manually; quantifies efficiency gains from switching to automated equipment
Design approach:
- Simple public versions with preset assumptions → CTA to contact for a custom calculation
- More complex internal/sales version (multi-package, customizable per customer) kept off public site; used by sales reps on calls
- Optional: gate the calculator behind an email capture to generate leads
Next step: Miriam and Brian to review their existing calculation spreadsheets and agree on assumptions and data inputs. Mark will mock up all three once spreadsheets are provided.
Blog Strategy
Current blog posts are informational but not conversion-oriented. New format:
- Each post builds a logical case that leads to Citrus America's products as the solution
- Example: a post on juice taste → explains how equipment affects flavor → positions Citrus America juicers as the best option → CTA
- Two new posts already drafted under the new format; Brian to review
Sales Rep Portal
A new rep company in California is being onboarded. Before that happens, the portal needs a review to ensure it effectively communicates the sales opportunity.
Key insight from discussion: Reps prioritize products with high commission potential. The portal must make a clear case that selling 50–100+ Citrus America units per year is achievable — making it worth their focus over competing product lines.
Immediate actions:
- Add X-Pro to the portal
- Remove inactive reps
- 30-minute portal review call scheduled: Brian, Ben, Jacob, and Melissa — tomorrow at 2 PM ET
Action Items
| Owner | Action | Notes |
|---|---|---|
| Miriam | Gather X-Pro content (photos, specs, accessories) for new product page | Target: send to Melissa next week |
| Miriam | Review Zumo landing page Figma design | Melissa re-sending link after call |
| Miriam + Brian | Review calculation spreadsheets; agree on ROI calculator inputs and assumptions | Required before Mark can build |
| Brian | Review Zumo landing page Figma design | |
| Brian | Review two new blog posts with conversion-focused lens | |
| Brian | Pursue LinkedIn ad credit renewal for X-Pro launch boost | $300 company-page credit; coordinate timing with page launch |
| Melissa | Schedule follow-up strategy call with Miriam and Brian for next week | |
| Melissa | Schedule 30-min sales rep portal review — Brian, Ben, Jacob — tomorrow 2 PM ET | |
| Melissa | Send sales rep portal link to Brian before the review | |
| Melissa | Update website NSF certificate PDF to include X-Pro | |
| Melissa | Follow up on HubSpot meeting to configure GCLID capture on all forms | Non-negotiable before scaling PPC |
| Melissa | Confirm current definition of "conversion" in analytics | |
| Melissa | Implement X-Pro homepage hero quick fix (swap Eco image) | |
| Mark | Mock up three ROI calculators once spreadsheets received | |
| Mark / Melissa | Set up Zumex and Zumo as separate Google Ads campaigns | Reallocate from Commercial Juicer budget |
| Mark / Melissa | Confirm GCLID hidden field added to all HubSpot forms | Coordinate with HubSpot meeting |
Open Questions
- What is the current definition of a "conversion" in Google Ads / analytics? (Melissa to confirm)
- Which accessories will be included on the X-Pro page at launch vs. added later? (Miriam/Brian to finalize)
- Should the public ROI calculators be gated (email capture) or open? (To decide when reviewing calculator mockups)
- LinkedIn ad credit: can Brian recover the expired $300 credit or get a new one?
Related
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