Exterior Renovations
Status
Active — In Transition
This account is currently being handed over from Ben (departed 2026-02-24) to Sebastian Gant. Immediate outreach was initiated to ensure no work is dropped during the transition.
First Seen
2026-02-24 (first documented in internal records; client predates this date)
Last Activity
2026-02-24 — Client handover initiated; Sebastian instructed to contact Ben same day to get up to speed on all active work.
Key Contacts
| Name | Role | Notes |
|---|---|---|
| Ben (departed) | Former account lead | Available briefly for transition; contact urgently |
| Sebastian Gant | New account lead | Leading handover alongside Carly and Melissa |
| Carly | Support | Involved in handover coordination |
| Melissa | Support | Involved in handover coordination |
Active Projects
- Client Handover: Sebastian to connect with Ben immediately to capture all in-progress work, open tasks, and account context before Ben's departure is complete.
Notes
- Ben was let go on 2026-02-24. He was described as civil and willing to assist with the transition.
- Mark's guidance: reach out the same day — "every day you wait, he's going to be less interested in helping."
- Exterior Renovations is one of three accounts being handed over from Ben. See also: [1] and [2].
Related Docs
- [3] — Handover discussed; Sebastian assigned as lead
- [1] — Co-handover account
- [2] — Co-handover account