Website & GBP Access Review — 2026-02-23
Overview
Date: 2026-02-23
Attendees:
- Melissa Cusumano (Asymmetric) — melissa.cusumano@asymmetric.pro
- Lisa Frommelt (JBF Concrete) — lisa@lamariebeauty.co
Purpose: Review SEO-driven website copy and surface/resolve blockers preventing project progress. The meeting quickly pivoted to a critical access issue: Joe cannot log in to the joe@jbfconcrete.com G Suite account, which blocks both Google Business Profile (GBP) management and email communication.
Key Decisions
- GBP access is the top priority before any further website work can be completed. Automated review-pulling for the website depends on regaining GBP access.
- Mark Hope (
mark.hope@asymmetric.pro) is the internal owner of the G Suite/GoDaddy configuration and must be looped in immediately to resolve the access issue. - Website designs are approved to proceed — Lisa confirmed the Miro board layouts are good to go pending real images.
- Follow-up meeting set for Friday, Feb 27 at 8:00 AM to review GBP access resolution status.
Critical Blocker: G Suite / GBP Access
Joe cannot log in to joe@jbfconcrete.com, which is a G Suite account (not a standard Gmail). This blocks:
- Google Business Profile management — the GBP exists but cannot be claimed or updated.
- Project email receipt — Melissa had been sending project emails to this address; Joe was not receiving them.
Root Cause
The account was set up during a prior website/business transition. An admin account exists but is inaccessible. A second address (lisa@jbfconcrete.com) was created by Mark Hope but is also non-functional and bounces.
The last known activity from Mark on this issue was September 8, 2025 — a GoDaddy verification code was sent to Lisa's phone, forwarded to Mark, and communication went silent after that.
Impact
- Joe currently has no functional
@jbfconcrete.comemail address. - The business is not findable via Google Search (no active/managed GBP).
- Automated Google review display on the website cannot be enabled until GBP access is restored.
Website Progress
Copy
- SEO-driven copy is complete and ready for Lisa's review.
- Pages ready for review are marked green in the shared document.
- Each page includes: body copy, FAQs, meta title, and meta description.
Images
- Current Miro board uses placeholder images.
- Lisa will source real project photos to replace placeholders.
- Requirement: Landscape orientation strongly preferred to fit the website layout; images can be cropped as needed.
- Available source: JBF Concrete's Instagram account (only active social media presence — no YouTube or LinkedIn).
Action Items
| Owner | Action | Due |
|---|---|---|
| Melissa | Contact Mark Hope (mark.hope@asymmetric.pro) to resolve joe@jbfconcrete.com G Suite access and GBP login |
ASAP (same day / by Wednesday meeting with Mark) |
| Melissa | Send calendar invite for Friday Feb 27, 8:00–8:30 AM follow-up (to Lisa's lamariebeauty.co address) |
Same day |
| Lisa | Review all green-marked pages in the shared website copy document | Before Feb 27 |
| Lisa | Source high-resolution, landscape-oriented project images from Instagram for Miro board | Before Feb 27 |
| Lisa | Forward any Google or GoDaddy recovery emails/codes to Melissa immediately if received | Ongoing |
Relevant Transcript Excerpts
Lisa: "The biggest reason there is the admin that has been created for it — the piece that it gets stuck on is Joe can't log in… Somehow in the transition of buying or selling or what the website is located, I cannot get into his G Suite of that admin console to update or change or create anything within Google."
Lisa: "The biggest thing is just that if someone's trying to just search him as a business, he's not found right now. So it's like, I would trash everything as long as he could be found as a business."
Melissa: "So my marching orders — I'm going to reach out to Mark about the Google Business Profile, getting you guys into that login… I'll put this as my top priority to talk to him about."
Related
- [1]
- [2] (anticipated)