wiki/knowledge/agency-operations/asymmetric-financial-goals.md Layer 2 article 712 words Updated: 2026-04-05
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Asymmetric Financial Goals & Revenue Model

Overview

During the February 2026 strategy sync, Mark Hope articulated a concrete financial target and multi-stream revenue model for the restructured agency. The goals reflect a shift away from low-margin commodity work toward higher-value engagements, productized SaaS tools, and disciplined client growth. Current monthly revenue sits at approximately $70k–$73k; the 12-month target is $95k–$110k/month, plus incremental SaaS income.

See also: [1] | [2] | [3]


Revenue Targets

Metric Current 12-Month Target
Monthly agency revenue ~$70k–$73k $95k–$110k
New clients per month ~1 1–2
SaaS revenue $0 Incremental (target TBD)

The gap (~$25k–$40k/month) is expected to close through a combination of:
- Upselling and expanding existing Tier 1 clients
- Adding 1–2 net-new clients per month
- Raising minimum engagement sizes
- Launching productized SaaS tools

"To be super successful here, we really need to add one and maybe two clients a month." — Mark Hope


Pricing Models

The agency operates across four engagement structures, chosen based on client fit and scope:

1. Project-Based

One-time deliverables (e.g., website builds). Minimum target: $10,000+ per project. Designed to avoid small, low-margin engagements that consume disproportionate team capacity.

2. Monthly Retainer

Ongoing service agreements. Baseline: ~$5,000/month. The agency is actively working to raise the floor on retainer minimums and exit sub-$2k arrangements that don't justify the overhead.

3. Performance-Based

Revenue-share or outcome-tied arrangements. Currently no clients are on a pure performance model (percentage only), though this is a stated aspiration for select high-trust relationships.

4. Hybrid (Retainer + Performance)

The preferred model for strategic partnerships. Current examples:
- Doodla Farms: $4,000/month + 4% of revenue
- PaperTube: Similar hybrid structure (details TBD)

"We've got three or four ways to model our sales: project-based, ongoing retainer, performance-based, and then there's a combination like we do with Doodla — $4,000 plus 4%." — Mark Hope


Minimum Engagement Policy

A recurring theme in the sync was the need to raise the floor on what the agency accepts. Several current clients pay $1,500–$2,000/month for work that consumes meaningful team time. The new model distinguishes between:


SaaS Revenue Stream

A distinct growth lever is the productization of custom tools built for individual clients. The model:

  1. Build a tool for a specific client's problem (e.g., Hazard OS for Advanced Health & Safety)
  2. Design it as multi-tenant from day one so it can support multiple subscribers on the same platform
  3. Use the first client as a beta tester to surface bugs and refine the product
  4. Sell subscriptions to the broader market at ~$500/month per tenant

Hazard OS example:
- Target market: ~16,000–18,000 hazardous/environmental companies in the U.S.
- Price point: $500/month per subscriber
- At 10 subscribers: $5,000/month; at 100 subscribers: $50,000/month

"If I get 100 of them, that's $50,000 a month. And if you think there are 17,000, how hard is it to get 100 of them?" — Mark Hope

Other tool candidates include the Aviary ROI calculator (aviacalculators.com) and an AI-powered lead intake and proposal tool scoped for Flynn Audio.

See also: [4] | [5]


Client Growth Strategy