Black Bean Inventory Crisis — Amazon FBA & AWD (2025-10-22)

Overview

As of October 22, 2025, black beans (5 lb) — the #3 revenue product at approximately $13,000/month (~$433/day) — face a critical stockout risk at FBA. Two compounding failures are blocking replenishment: a missing inbound shipment and a broken AWD-to-FBA transfer path. Immediate escalation with Amazon Support is required.

The Two Root Causes

1. Missing FBA Shipment (864 Units)

An 864-unit shipment was sent to the Amazon fulfillment center in New Stanton, PA, with a delivery date of October 1, 2025 (approximately 3 weeks prior to this call).
The shipment status shows as delivered, but zero units have been received into FBA inventory.
This is the primary blocker. If those units had been received normally, there would be no stockout.

Action required: Call Amazon Support to reconcile the Oct 1 shipment and force the 864 units into available FBA inventory.

2. AWD-to-FBA Transfer Failure (616 Units)

616 units of black beans are confirmed available in Amazon Warehousing & Distribution (AWD).
When attempting a manual "Move from AWD" transfer in Seller Central, the system returns no available cases — despite the AWD dashboard showing 616 units.
An Amazon agent was already investigating the root cause of this system-level disconnect at the time of the call.

Action required: Continue escalation with Amazon on the AWD transfer failure; attempt to force a manual replenishment once the system issue is resolved.

A secondary but related issue was flagged during the call:

Amazon's auto-replenishment system incorrectly flagged 296 units of another product as having "high days of supply" — reporting 81 days of supply when actual velocity is approximately 600 units/month (~15 days of supply).
This data error could suppress future automatic replenishment signals and disrupt stock management across other SKUs.
Amazon agents were notified; they indicated the issue had been "fixed," but the erroneous data was still visible at the time of the call.

Revenue Impact

Metric	Value
Product rank	#3 by revenue
30-day revenue	~$13,000
Daily revenue rate	~$433/day
Units at risk (missing shipment)	864
Units blocked in AWD	616
Total units unrecoverable without action	1,480

Every day the stockout persists represents approximately $433 in lost revenue, plus potential ranking degradation on the listing.

Key Decisions & Guidance

Do not wait for Amazon's auto-resolution. Proactively call Amazon Support to reconcile the Oct 1 shipment.
The expiration date alert visible in AWD is not a blocker for this product — units can still be shipped.
Sales data in Sellerize showed $500 in black bean sales the day before the call, suggesting inventory had not fully zeroed out yet — but the window to act was narrow.

Action Items

[ ] Gilbert — Call Amazon Support immediately regarding the Oct 1 shipment to New Stanton, PA; reconcile 864 units into FBA inventory.
[ ] Gilbert — Continue escalation on the AWD-to-FBA transfer failure for black beans (616 units); attempt manual transfer once system issue is resolved.
[ ] Mark — Monitor black bean inventory levels closely until replenishment is confirmed.

^[1] — Pattern of AWD transfer issues
^[2] — Client overview
^[3] — Source meeting notes
^[4] — Separate issue discussed in same call