ClickUp Implementation Status

Asymmetric is working with an external ClickUp consultant to configure and implement ClickUp for agency operations. As of early October 2025, the engagement has stalled due to consultant unresponsiveness.

Current Status

Blocked — awaiting consultant response.

The consultant has been unresponsive to multiple outreach attempts. Isalia Ramirez has sent several emails, including messages that copied other members of the consultant's team, without receiving a reply. The consultant was noted to be attending a conference, but the lack of response even after that window has prompted the team to escalate.

History

Consultant engaged to configure ClickUp for agency-wide project management
Multiple follow-up emails sent by Isalia without response
Team consensus as of 2025-10-03: the consultant is being overly cautious; it's time to push for action and accept that iterations will be part of the process

Key Decisions

Push for progress regardless of consultant readiness — the team agreed there will be iterations anyway, and waiting for a "perfect" setup is not worth the delay
Escalate the thread — Isalia to send a firm follow-up email including Melissa Cusumano, and potentially Mark Hope if there is still no response

Action Items

[x] Isalia to send follow-up email to ClickUp consultant, cc Melissa, with a clear push for progress — assigned to Isalia Ramirez, actioned 2025-10-03
[ ] If no response after follow-up, include Mark Hope on the thread

Open Questions

What is the consultant's current deliverable or blocker?
Is there a contract milestone or deadline that can be cited to compel action?
Should the team consider an alternative consultant or self-implementation if engagement continues to stall?

^[1] — meeting where escalation was decided
^[2] — separate ClickUp training planned for Bluepoint client (distinct from internal implementation)