---
title: Account Handoff to Sebastian — 2026-04-05
type: article
created: '2026-04-05'
updated: '2026-04-05'
source_docs:
- raw/2025-11-19-mid-week-call-w-melissa-102941979.md
tags:
- adava-care
- sebastian
- handoff
- staffing
- client-management
layer: 2
client_source: Adava Care
industry_context: healthcare
transferable: false
---

# Account Handoff to Sebastian — 2026-04-05

## Overview

During the mid-week sync on 2025-11-19, Melissa confirmed that the AdavaCare account will be handed off to Sebastian in the near term. The decision reflects confidence in Sebastian's client management track record and a deliberate effort to redistribute Melissa's account load.

## Handoff Decision

Melissa stated she plans to hand AdavaCare "pretty much fully to Sebastian real soon." At the time of the meeting, Sebastian was already absorbing two large new projects — Seamless (website) and Cordwainer — making the timing a near-term rather than immediate transition.

**Rationale:**
- Sebastian's existing accounts (Overhead Door, Advanced Health & Safety, Trocte) are all in excellent standing, with clients described as highly satisfied.
- Melissa needs to offload accounts to focus on coaching and oversight responsibilities.
- Melissa noted she will remain involved in an oversight capacity across Sebastian's portfolio, including AdavaCare, Cordwainer, and Seamless.

## Active Work at Time of Handoff

- **Photoshop updates:** A batch of AdavaCare Photoshop updates was in progress with the creative team at the time of the meeting. These were noted as part of the creative team's current workload.
- No blockers or escalations were flagged for the account at the time of this discussion.

## Sebastian's Portfolio Post-Handoff

Once the transition is complete, Sebastian's primary accounts will include:

| Account | Notes |
|---|---|
| AdavaCare | Incoming handoff from Melissa |
| Cordwainer | Recently onboarded; large project |
| Seamless | Website project; recently onboarded |
| Overhead Door | Existing; client highly satisfied |
| Advanced Health & Safety | Existing; client highly satisfied |
| Trocte | Existing; client highly satisfied |

## Action Items

- [ ] Melissa to formally hand off AdavaCare to Sebastian (owner: Melissa Cusumano)

## Related

- [[wiki/team/sebastian]]
- [[wiki/clients/current/adava-care/_index]]
- [[wiki/meetings/2025-11-19-mid-week-call-melissa-mark]]