--- title: SOAR Course Sync — 2025-12-19 type: article created: '2025-12-19' updated: '2025-12-19' source_docs: - raw/2025-12-19-agility-recovery-soar-course-110157376.md tags: - agility-recovery - course-development - elearning - rise - storyline - video-production - sko - soar - six-pillars layer: 2 client_source: Agility Recovery industry_context: elearning transferable: false --- # SOAR Course Sync — 2025-12-19 ## Overview End-of-year sync with Gus Donelson (Agility Recovery) covering SOAR course development status, the Storyline Module 8 pilot, SKO video strategy for the January 11–13 Phoenix event, and graphic design feedback on the Six Pillars and SOAR visuals. Next meeting scheduled for December 30. **Attendees:** Mark Hope, Isalia Ramirez (Asymmetric); Gus Donelson (Agility Recovery) --- ## Course Development Status ### Approved & Final (5 courses) - Agility Industry - Advantage Products 1 & 2 - Testing - The Story - Vertical 1 ### Pending Gus Review (3 courses) - **Vertical 2** — Isalia made requested changes (pain point / solution separation) and republished to Review360 this morning. Gus has not yet reviewed the updated version. - **Advanced Communications** (listed in source as "Presentation Communication Skills") — No feedback submitted yet. - **Post-Sale Follow-Up** — No feedback submitted yet. ### On Hold - **Prospect and Research** — May be dropped entirely; no decision made. ### Up Next in Queue - The Agility Way - The Six Pillars --- ## Storyline Pilot — Module 8 Isalia is developing Module 8 in Storyline as a lower-complexity pilot before tackling the remaining four Storyline courses. Working on her husband's laptop with a Spanish keyboard (a Bluetooth keyboard is planned). The goal is to establish shared style and direction for Storyline work across the project. > "Give you a little, kind of cut the gums on one that's less complex, if you will, before we get into some of the other ones." — Gus --- ## Technical Issues ### Rise "Continue" Button Bug - Gus observed the Continue button occasionally disappearing between lessons rather than advancing to the next lesson. The issue was inconsistent — not present on all courses. - Isalia deleted and re-added the button in the flagged lesson as a workaround; could not reproduce the issue on her end. - Likely a Review360 platform bug rather than a content error. - **LMS exit button:** Separate from this issue — a standard exit button will appear in the final SCORM/LMS export and is unrelated. ### Course Imagery - Finding customer-specific images (e.g., "California local government," "Gulf Coast regional bank") is difficult because Operations photos are not labeled by customer name. - Gus received access to a new Operations image folder today and will search it. - Current placeholder images are considered visually acceptable for the initial launch; specific images can be improved in a future iteration. --- ## SKO Video Strategy **Event:** Sales Kickoff (SKO), January 11–13, Phoenix, AZ — ~25 attendees, executive leadership present. Marketing person on-site for recording. ### Welcome & Graduation Videos - **Approach:** Unscripted "drive-by" recordings with executive leadership. - Gus will give leaders a high-level goal (e.g., "welcome new hires, get excited") and let them speak freely. - Rationale: Executives rarely follow scripts anyway; free-flow produces more authentic results. - Editing team will shape the raw footage into final cuts. ### Day in the Life Video - **Status: On hold.** Hybrid audience (some in-person, some remote) makes a unified recording impractical. ### B-Roll - Isalia to brainstorm a B-roll shot list for the marketing person to capture at the SKO — beyond standard event/presentation shots. - Ideas should account for the resort setting and small-team context (~25 people). --- ## Graphic Design Feedback ### Six Pillars Graphic (Gears) - Current "gears" graphic is acceptable but not compelling. Gus is not obsessed with it. - **Requested revision:** Remove the "pillar" text label and instead name each gear directly with the pillar title. Text length may be a constraint. - Concept of gears working together is sound; execution needs refinement. May revisit with team feedback after launch. ### SOAR / L.E.A.R.N. Graphic - Graphic is strong and aligns well with Agility branding. Gus likes it. - Designer provided two versions (one with full training text, one without). - **Requested revision:** Strip down to just the SOAR acronym circle with the five labels (Listen, Empathize, Ask, Relate, Navigate) placed on an outer ring — no additional descriptive text. Intended as a standalone visual reference that learners can internalize. --- ## Action Items | Owner | Item | |---|---| | Gus | Review Vertical 2 in Review360; check Continue navigation; send feedback to Isalia | | Gus | Review Advanced Communications (Presentation Communication Skills) in Review360 | | Gus | Review Post-Sale Follow-Up in Review360 | | Gus | Email designer: simplify Six Pillars gears graphic (label gears directly, remove "pillar" text) | | Gus | Email designer: SOAR graphic — acronym + L.E.A.R.N. titles on outer ring only, no body text | | Gus | Search new Operations image folder for customer-specific photos | | Isalia | Brainstorm B-roll shot list for SKO; send to Gus | | Isalia | Review SKO video scripts (Co-pilot generated drafts) | | Isalia | Send Co-pilot course to Gus for review next week | | Both | Meet Tuesday, December 30 — 12:00–1:00 PM CT | --- ## Key Decisions - **Unscripted SKO videos:** Gus will not provide scripts to executive leadership for Welcome/Graduation videos. Editors will work with raw footage. - **Day in the Life video is on hold** due to hybrid audience complexity. - **Prospect and Research course may be dropped** from the project scope entirely. - **Module 8 as Storyline pilot:** Confirmed approach for establishing team style before tackling more complex Storyline courses. - **No meeting the week of December 22** — both parties taking holiday time. --- ## Related - [[wiki/clients/current/agility-recovery/_index]] - [[wiki/clients/current/agility-recovery/projects/soar-course-development]]