---
title: Bot Attack — Gift Card Orders (2025-11-10)
type: article
created: '2025-11-10'
updated: '2025-11-10'
source_docs:
- raw/2025-11-10-team-stand-up-100370760.md
tags:
- bot-attack
- gift-cards
- doodla
- woocommerce
- incident
layer: 2
client_source: Doudlah Farms
industry_context: food-beverage
transferable: false
---

# Bot Attack — Gift Card Orders (2025-11-10)

## Overview

Over the weekend of November 8–9, 2025, a bot targeted the Doodla website and generated approximately **70 failed gift card orders**. The orders appeared under different names, making them look legitimate at first glance, but all were for gift cards and all failed. The high volume triggered a flood of order notification emails to Mark.

The incident was identified and a temporary fix was applied before the Monday standup. Cleanup and client notification are in progress.

## What Happened

- A bot targeted the **Loom gift card option** on the Doodla storefront.
- ~70 failed orders were placed under different names over the weekend.
- All orders were for gift cards; all failed at the payment stage.
- The volume of failed orders triggered a large number of automated email notifications.
- The attack appears to have stopped on its own prior to the standup.

## Resolution

- **Temporary fix:** The Loom gift card option was removed from the site to prevent further bot activity.
- The issue appears resolved as of the time of the standup.

## Action Items

| Owner | Action | Status |
|-------|--------|--------|
| Karly | Email client (Lucy) to inform her of the bot attack and resolution | Pending |
| Karly | Delete the ~70 failed orders from the Doodla site | Pending |
| Isahaque | Assist with investigation and cleanup as needed | Pending |

## Notes

- The Loom gift card option was already slated to be swapped out, so its removal is not a regression.
- Mark receives order notification emails for Doodla — his inbox flagged the anomaly.
- No customer data or successful transactions appear to have been compromised; all orders failed.

## Related

- [[wiki/clients/current/doudlah-farms/_index]]
- [[wiki/meetings/2025-11-10-team-standup]]