---
title: Video Refresh Request — 2026-04-05
type: article
created: '2026-04-05'
updated: '2026-04-05'
source_docs:
- raw/2025-11-19-mid-week-call-w-melissa-102941979.md
tags:
- pima
- video
- creative-team
- client-management
layer: 2
client_source: FinWellU
industry_context: b2b-services
transferable: false
---

# Video Refresh Request — 2026-04-05

## Overview

During the [[wiki/meetings/2025-11-19-mid-week-call-w-melissa|Mid-Week Call on 2025-11-19]], Mark flagged that the Pima client was expected to request a refresh of an existing video on their upcoming call. The creative team was identified as the right resource to handle delivery.

> "I think they're going to say they want that video fetched up, that video that I made. And I think we need to see if the creative team can do that."
> — Mark Hope

## Status

- **Request:** Anticipated (client expected to raise on next call)
- **Assignment:** Creative team
- **Timeline:** Not yet defined; pending client confirmation of request

## Details

- The video in question was originally produced by Mark.
- The client (Pima) had not yet formally requested the refresh at the time of the internal discussion — the request was anticipated based on prior signals.
- The creative team was noted as having some availability at the time, described as "a little lighter" but still active on websites, graphics, and email work.

## Action Items

- [ ] Assign creative team to Pima video refresh once client confirms request (@Mark Hope)
- [ ] Deliver refreshed video to Pima client

## Related

- [[wiki/meetings/2025-11-19-mid-week-call-w-melissa|Mid-Week Call w/ Melissa — 2025-11-19]]
- [[wiki/clients/current/finwellu/_index|Pima Client Index]]