---
title: Flynn Audio Marketing Call — 2025-12-22
type: article
created: '2025-12-22'
updated: '2026-04-05'
source_docs:
- raw/2025-12-22-flynn-audio-marketing-call-110437159.md
tags:
- meeting
- client
- flynn-audio
- google-ads
- bookly
- woocommerce
- gohighlevel
- seo
- domain-rating
layer: 2
client_source: Flynn Audio
industry_context: b2b-services
transferable: false
---

# Flynn Audio Marketing Call — 2025-12-22

## Overview

Working session with Sam Flynn (Flynn Audio) and Karly Oykhman (Asymmetric). Primary agenda: resolve a Google Ads access lockout, review and fix the Bookly booking flow end-to-end, investigate missing data in GoHighLevel form submissions, and align on SEO/Domain Rating improvement as the next strategic priority.

**Attendees**
- Sam Flynn — sam@flynnaudio.com (client)
- Karly Oykhman — karly.oykhman@asymmetric.pro (Asymmetric, account lead)
- Avokerie Onorimuo — avokerie.onorimuo@asymmetric.pro (Asymmetric)

**Next meetings:** Jan 5 and Jan 15 (noon; rescheduled from Jan 19)

---

## Key Decisions

- **Google Ads access:** Restore via "Allowed Domains" list rather than individual user invites; `asymmetric.pro` added.
- **Bookly deposit options:** Duplicate existing services with deposit pricing built in rather than purchasing a $16/yr plugin.
- **Intake form placement:** Move intake form link out of the generic WooCommerce "Thank You" page and into the Bookly appointment confirmation email (install bookings only).
- **Installation Method selector:** Re-add to the checkout page (not individual product pages); remove the broken product-page requirement.
- **Calendar invite CTA:** Replace the raw long URL with a human-readable call-to-action (e.g., "Click here to add this to your Google Calendar") and add the store's physical address to the event.
- **SEO/DR:** Confirmed as the next major focus area; target DR in the 20s via service page completion and internal linking.

---

## Action Items

### Karly (Asymmetric)
- [ ] **Google Ads deep dive** — fix campaign naming conventions, improve optimization scores, reactivate paused campaigns (especially "Remote Start"), investigate missing CarPlay campaign visibility
- [ ] **Email Sam** a Google Ads cleanup update before the Jan 5 call
- [ ] **Bookly — checkout page** — re-add "Installation Method" selector; remove the broken product-page requirement that blocks Add to Cart
- [ ] **Bookly — intake form** — move link to appointment confirmation email (conditional: installs only); coordinate with Sam on the form URL
- [ ] **Bookly — calendar invites** — replace raw URL with CTA text; add store location to event details; set event title to "Flynn Audio Appointment"
- [ ] **Bookly — UI bug** — change white-on-white placeholder text to black on the checkout form
- [ ] **Bookly — extra checkbox** — remove the extraneous checkbox from the checkout flow
- [ ] **GoHighLevel** — grant Sam admin/viewer access; investigate and fix missing fields (e.g., "Year," "Additional Info") in Dashcam form email notifications
- [ ] **GoHighLevel — email CTA** — update "Ready to schedule" button in follow-up emails to link directly to the Bookly booking page
- [ ] **Promo email** — send template to Sam for feedback

### Sam (Flynn Audio)
- [ ] **Bookly services** — duplicate existing service options with deposit pricing built in (avoids $16/yr plugin)
- [ ] **Intake form URL** — send current intake form link to Karly for placement in confirmation email

---

## Topic Notes

### Google Ads Access Lockout

**Problem:** `team@asymmetric.pro` lost all access to the Flynn Audio Google Ads account. From Asymmetric's side, the account appeared as if they had no history with it.

**Root cause:** Sam had removed an unfamiliar email (`asymxray@...`) from the account — this was actually Asymmetric's internal CRM (built by Mark, called "Asymmetric X-Ray"). Removing it likely triggered a Google security flag that revoked access for the entire `asymmetric.pro` domain. Mark may also have consolidated user access in a way that removed other team members.

**Resolution:** Sam added `asymmetric.pro` to the account's **Admin > Access & Security > Allowed Domains** list. Access confirmed restored during the call.

**Follow-up:** Karly will perform a full Google Ads audit covering:
- Campaign naming convention (format: `[client]-[service]-[campaign type]-[goal]`)
- Optimization scores
- Paused campaigns (Remote Start should be active during remote start season)
- CarPlay campaign not appearing in the campaign list despite being on the overview card

---

### Bookly Booking Flow

A live walkthrough of the booking flow was conducted during the call. Issues identified and resolutions agreed:

| Issue | Resolution |
|---|---|
| "Installation Method" selector missing from product pages; Add to Cart blocked with required-field error | Re-add selector to **checkout page** instead; allow Add to Cart without it on product pages |
| Intake form link on generic WooCommerce Thank You page (shown to all buyers, including parts-only) | Move to Bookly appointment confirmation email, conditional on install booking type |
| Google Calendar invite link is a raw long URL — looks untrustworthy | Replace with CTA text; add store address to event location field |
| Calendar event title defaults to a generic/system name | Set to "Flynn Audio Appointment" |
| White-on-white placeholder text in checkout form fields | Change placeholder color to black |
| Extra checkbox present in checkout flow | Remove |
| Customers receive both a Bookly email and a WooCommerce receipt | Confirmed working as intended — Bookly shows appointment notes, WooCommerce shows payment details |

**Deposit options:** Sam will duplicate the three existing Bookly service tiers (1–2 hr, 3–5 hr, 6+ hr) and create matching deposit-only variants with the deposit amount baked into the service price. This avoids purchasing the WooCommerce Deposits plugin (~$16/yr).

**Booking availability note (not a bug):** The 3–5 hr service only shows 8am and noon as start times (4-hr blocks), while the 1–2 hr service shows more slots. Sam confirmed this is acceptable behavior — it prevents awkward mid-day start times for long jobs.

---

### GoHighLevel Landing Page Forms

**Problem:** Form submissions from GoHighLevel landing pages arrive in email notifications with missing field data (e.g., "Year," "Additional Info") despite those fields being marked required in the form builder.

**Likely cause:** A broken data mapping between the form submission and the email notification template — the fields exist in GHL but aren't being passed through to the notification.

**Resolution plan:**
1. Karly to investigate the field mapping/connection in GHL
2. Karly to grant Sam access to GHL so he can view raw submission data directly
3. Update the "Ready to schedule" CTA in GHL follow-up emails to link to the Bookly booking page (currently points elsewhere)

---

### SEO & Domain Rating

**Context:** Flynn Audio has seen recent drops in organic keyword rankings and referral traffic.

**Strategy agreed:**
- Focus on improving Domain Rating (DR) as the primary lever for search visibility
- Current DR is low; target is DR 20s
- Higher DR also has a secondary benefit of improving Google Ads Quality Score and ad performance

**Tactics:**
1. Complete remaining service pages (several still stubbed or missing)
2. Implement a site-wide internal linking strategy connecting service pages, product pages, and blog/resource content

This will be a standing agenda item going forward.

---

## Related

- [[clients/current/flynn-audio/_index]]
- [[clients/current/flynn-audio/2025-12-08-marketing-call]] *(if exists)*