---
title: Skaalen — Collections & Hosting — 2025-10-31
type: article
created: '2025-10-31'
updated: '2025-10-31'
source_docs:
- raw/2025-10-31-weekly-end-of-week-call-w-melissa-98368109.md
tags:
- collections
- hosting
- skaalen
layer: 2
client_source: Skaalen Retirement Services
industry_context: senior-living
transferable: false
---

# Skaalen — Collections & Hosting — 2025-10-31

## Overview

Raised during the [[wiki/meetings/2025-10-31-weekly-eow-call|2025-10-31 End-of-Week Call]]. Skaalen (referenced in the transcript as "Scallon") has an outstanding website hosting invoice that is 40 days past due. The client did pay their other outstanding bill; the hosting invoice is the remaining open item.

## Status

| Item | Status | Age |
|---|---|---|
| Website hosting invoice | **Overdue** | 40 days |
| Other billing | Paid | — |

## Details

- Skaalen paid their primary invoice but has not paid the website hosting charge.
- The hosting invoice is 40 days past due as of 2025-10-31.
- Mark noted it during the collections review of the ~$40k total overdue balance across all clients.

## Action Items

- [ ] Follow up with Skaalen on unpaid website hosting invoice (@Melissa Cusumano)

## Related

- [[wiki/operations/collections|Collections Overview]]
- [[wiki/meetings/2025-10-31-weekly-eow-call|2025-10-31 EOW Call]]