--- title: Custom GPT for Agility Recovery Documentation type: article created: '2025-09-26' updated: '2025-09-26' source_docs: - raw/2025-09-26-call-w-gus-donelson-agility-recovery-90168256.md tags: - ai-tools - custom-gpt - agility-recovery - instructional-design - knowledge-management - rise-360 layer: 2 client_source: null industry_context: null transferable: true --- # Custom GPT for Agility Recovery Documentation ## Overview During the Agility Recovery training course project, Asymmetric built a custom AI knowledge system trained exclusively on Agility Recovery's internal documentation. Rather than relying on general-purpose AI outputs, the team ingested 197–277 source documents to create a domain-specific expert system capable of answering questions, generating content, and producing learning assets in Agility Recovery's own language and terminology. This approach directly improved the quality of the [[wiki/clients/agility-recovery/index|Agility Recovery]] RISE 360 training course by grounding all generated content in the client's actual materials rather than generic industry knowledge. --- ## How It Was Built ### Document Ingestion - Sourced all available documents from Agility Recovery's SharePoint training folder, plus additional materials gathered by the Asymmetric team - Documents included: case studies, price lists, presentations, product catalogs, branding materials, and website content - All files were converted to PDF format before upload (a time-intensive but necessary step) - Two versions of the GPT were created on different platforms, with the second version containing approximately **277 documents** and additional output capabilities ### Memory Constraints The first GPT instance hit a memory ceiling at approximately 100 documents. The team addressed this by: 1. Creating a second instance on a platform with higher capacity 2. Accepting the current corpus as sufficient for the initial course build, with a plan to expand as new documents become available > *"We felt like it was pretty bloody smart. So we didn't really need to get a whole lot deeper."* — Mark Hope --- ## Capabilities The custom GPT system supports a range of content generation and analysis tasks: | Capability | Description | |---|---| | **Q&A / Research** | Answer questions about Agility Recovery products, terminology, and services | | **Mind Mapping** | Generate visual concept maps from the full document corpus | | **Quiz Creation** | Produce knowledge-check questions grounded in actual content | | **Report Generation** | Summarize topics or products across multiple source documents | | **Flashcard Creation** | Build study aids from document content | | **Block Analysis** | Analyze RISE 360 content structure (e.g., text block ratios, interactive element distribution) | | **Course Content Drafting** | Generate module text using client-specific language and product names | --- ## Why This Matters for Course Quality The initial course content draft was criticized by the client for being too cybersecurity-focused and not accurately reflecting Agility Recovery's core product language. The custom GPT addressed this by: - Learning Agility Recovery's **product naming conventions** (e.g., Ready Power, Ready Financial, Ready Tech, Ready Financial Plus, Ready Financial Plus Essentials Bundle) - Understanding **customer terminology** and how the company refers to its own clients - Surfacing **case study examples** from the document corpus - Enabling the team to identify **content gaps** — areas where no source material exists and the client needs to provide additional input > *"It's not just taking ChatGPT garbage... it's taking 197 Agility Recovery documents and trying to understand them all and then help create the course from that."* — Mark Hope --- ## Content Balance Insight One concrete output of the GPT-assisted analysis was a RISE 360 block distribution recommendation: - **~65% text blocks** (standard content delivery) - **~35% interactive elements** (statements, knowledge checks, accordions, tabs, quotes, galleries) Overuse of interactive elements (flip cards, drag-and-drop) was identified as a risk — making courses feel "childlike" rather than professional. The GPT helped audit existing modules against this ratio. **Example block summary from Modules 1–3:** - 42 text blocks - 22 knowledge checks - 15 interactive tabs - 12 accordions - 12 statement blocks - 8 quotes, 1 image, 1 gallery --- ## Ongoing Use The system is designed to grow with the project: - As Agility Recovery provides additional product documentation (e.g., detailed Ready Financial tier breakdowns), those documents can be fed into the GPT to improve future module accuracy - The team (specifically Raphael, the developer assigned to module building) uses the GPT to flag content gaps and request clarification from the client - Gus Donelson acknowledged that some product collateral is thin or underdeveloped on Agility Recovery's side, making the GPT's ability to surface gaps a useful project management tool --- ## Related - [[wiki/clients/agility-recovery/index|Agility Recovery Client Overview]] - [[wiki/meetings/2025-09-26-agility-recovery-course-review|Call with Gus Donelson — Course Review (2025-09-26)]] - [[wiki/knowledge/instructional-design/rise-360-block-strategy|RISE 360 Block Strategy]] - [[wiki/knowledge/ai-tools/custom-gpt-for-client-projects|Custom GPTs for Client Projects]]