---
title: Agility Recovery Six Pillars of the Agility Way
type: article
created: '2026-04-05'
updated: '2026-04-05'
source_docs:
- raw/2025-10-17-agility-recovery-rise360-course-review-95063003.md
tags:
- agility-recovery
- branding
- sales-training
- instructional-design
- visuals
layer: 2
client_source: null
industry_context: null
transferable: true
---

# Agility Recovery: Six Pillars of the Agility Way

## Overview

The **Six Pillars of the Agility Way** are the core behavioral principles that underpin Agility Recovery's sales culture and company identity. They function as the foundational "engine" driving the B2B sales process — not a sequential checklist, but a set of ongoing behaviors a salesperson must embody throughout every stage of a deal.

The Pillars are a key visual and conceptual anchor in the [[clients/agility-recovery/_index|Agility Recovery]] new hire training curriculum, developed in partnership with [[clients/asymmetric/_index|Asymmetric]].

---

## The Pillars

The six pillars are drawn from slide 4 of Agility Recovery's source PowerPoint. Each pillar carries a short name and an associated catchphrase used as a memory aid for learners.

> **Note:** The specific pillar names and catchphrases are sourced from Gus Donelson's internal training materials ("The Agility Way" deck shared during the 2025-10-17 review call). Isalia should confirm final names against that document before publishing the e-learning module.

The pillars are intended to be:
- **Standalone** — learnable and referenceable independent of any single sales step
- **Pervasive** — applicable at every stage of the sales process, not just one moment
- **Behavioral** — describing *how* a salesperson acts, not *what* they sell

---

## Relationship to the B2B Sales Process

The Pillars are visually and conceptually linked to Agility's 8-step B2B Sales Process (from slide 9 of the source PowerPoint). The approved visual concept represents this relationship as a **gear system**:

- The **Six Pillars** form the **central gear** — the driving force
- The **eight sales process steps** form **outer gears** — driven by the pillars
- Together they suggest that the pillars are what make the process move; without them, the steps stall

This gear metaphor (watch-like or bicycle-chain-like interlocking) was approved by Gus Donelson during the October 17 review call.

See also: [[knowledge/branding/agility-recovery-b2b-sales-process|Agility Recovery B2B Sales Process Visual]]

---

## Visual Design Decisions

| Element | Decision |
|---|---|
| **Shape** | Change from "tombstone" shape to **cylinder** (architectural pillar form) |
| **Style** | 3D-ish cylinder pillars, similar to Gus's reference draft |
| **Content** | Pillar name + one catchphrase per pillar; less is more |
| **Colors** | Official brand palette: dark blue, medium blue, orange, grays |
| **Font** | Continue with **Raleway**; Helvetica (new official font) is not a priority for this project |
| **Approval status** | ✅ Approved with revisions (2025-10-17 call) |

The design team should reference the three visual slides Gus emailed to Isalia following the October 17 call, which include his cylinder-based draft and the brand color reference.

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## Usage in the Curriculum

The Six Pillars visual appears in the **Agility Sales Story** course (Module 6) and is referenced throughout the sales training sequence. It is introduced as a standalone reference graphic — learners encounter the full teaching in the e-learning content, and the visual serves as a quick-reference tool afterward.

The Pillars also provide the conceptual framing for the **LEARN objection-handling framework**, which Gus describes as "standalone" but always operating in the background of the sales process.

Relevant courses:
- [[clients/agility-recovery/projects/new-hire-training|New Hire Training Program]]
- Agility Sales Story (Module 6)
- B2B Sales Process module

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## Source & Contacts

- **Client contact:** Gus Donelson (gus.donelson@agilityrecovery.com)
- **Asymmetric lead:** Isalia Ramirez (isalia.ramirez@asymmetric.pro)
- **Source material:** "The Agility Way" training deck (shared by Gus; contains placeholder images)
- **Meeting reference:** [[meetings/2025-10-17-agility-recovery-rise360-course-review|2025-10-17 Rise 360 Course Review Call]]