--- title: Rise360 Onboarding Course Structure & Content type: article created: '2025-11-14' updated: '2025-11-14' source_docs: - raw/2025-11-14-agility-recovery-rise360-course-review-101851197.md tags: - elearning - rise360 - onboarding - course-development - articulate-storyline - agility-recovery layer: 2 client_source: null industry_context: null transferable: true --- # Rise360 Onboarding Course Structure & Content ## Overview The Agility Recovery onboarding program is built in Rise360 (Articulate 360) and structured as a multi-module course covering sales fundamentals, product knowledge, and tool training. The course is designed to bring new sales hires up to speed without relying on sandbox environments or in-person instruction for the core e-learning components. This article documents the course architecture, module status, and instructional design decisions as of November 2025. > **Client context:** [[wiki/clients/agility-recovery/_index.md]] --- ## Course Architecture ### Module Tiers The course is divided into two broad tiers based on content type and review maturity: **Tier 1 — Fundamentals (first 2–3 modules)** - Covers foundational sales concepts and onboarding basics - Content is largely finalized; undergoing visual polish and branding pass - Gus has reviewed and provided feedback; alignment is strong **Tier 2 — Product & Tool Modules (latter modules)** - Covers Agility Recovery's product lines and sales tools - Content accuracy is still being validated against current product information - Gus reviewing for product accuracy; some content is rough pending a 2026 product catalog refresh ### Co-Pilot Module (Instructor-Led Reinforcement) The Co-Pilot module is intentionally kept lean in the e-learning. The design decision: - The Rise360 module covers AI prompt fundamentals - A **live, instructor-led session** follows the e-learning, where trainees research a real scenario (e.g., a financial services prospect) using Co-Pilot and present back - This approach is preferred because trainees will generate different prompts and outputs — the debrief reinforces consistency and best practices - Practice scenarios inside Rise360 may be reduced or removed pending Gus's review > **Design principle:** Use e-learning for knowledge transfer; use instructor-led sessions for applied practice where variable outputs are the point. --- ## Content Development Status (as of 2025-11-14) | Module Group | Status | Owner | |---|---|---| | First 2–3 modules (fundamentals) | Feedback received; finalizing content + visuals | Isalia | | Latter modules (product/tools) | Draft complete; accuracy review pending | Gus reviewing | | Final module | Delivering this weekend | Isalia | | Co-Pilot module | Draft shared; pending Gus review for scenario scope | Gus | --- ## Known Content Gaps ### Product Catalog Problem A significant gap exists in product module content: Agility Recovery's own team lacks documented clarity on what is included in each product tier (e.g., the three levels of Ready Finance). This is an organizational knowledge gap, not a design gap. **Resolution path:** Gus is working with the marketing team to produce an evergreen 2026 product catalog. Once available, product modules can be updated or expanded. > This is a recurring pattern worth noting: course content quality is bounded by the client's internal documentation maturity. See [[wiki/knowledge/elearning/content-readiness-assessment.md]] if that article exists. --- ## Tool Training Modules (Planned Extension) A separate set of interactive tool training courses is planned for: - **ZoomInfo** — profile setup, signature, lead import, and other evergreen fundamentals - **Salesforce** — Course 1 (foundations) and Course 2 (deeper workflows) - **SalesLoft** — core workflows These will be built in **Articulate Storyline** (not Rise360) to enable click-through simulation. The rationale: Agility Recovery has no sandbox environments for these tools, making a simulated click-through the only safe practice option for new hires. See [[wiki/knowledge/elearning/storyline-tool-training-approach.md]] for the full strategy and build approach. --- ## Video Production Integration New videos will be embedded in the course and produced virtually (no travel). Two recording options are available: - **Option A:** Live interview with Mark via Scripted/Loom - **Option B:** Talent records independently from a provided script Post-production adds slides, B-roll, and picture-in-picture. Gus is responsible for delivering scripts, objectives, and a talent list before production begins. --- ## Future Course Expansions Gus confirmed the following planned additions that will extend this engagement: | Project | Target | Notes | |---|---|---| | Sales Playbook | January 2026 (SK rollout) | Versioned; v1 → v2 → v3 over time | | Elevate Program | TBD | Monthly continuous education; mix of e-learning, video, ILT | | 2026 Product Catalog modules | TBD | Blocked on marketing producing evergreen catalog | --- ## Key Design Decisions - **Evergreen content only** for tool training — tasks selected specifically because they won't change as the tools evolve - **Content before visuals** — Isalia's approach of nailing content accuracy before final visual polish is intentional and client-approved - **Modular structure** allows individual modules to be updated without rebuilding the full course - **Instructor-led reinforcement** (Co-Pilot session) is kept outside Rise360 to preserve flexibility and group dynamics --- ## Related - [[wiki/clients/agility-recovery/_index.md]] - [[wiki/knowledge/elearning/storyline-tool-training-approach.md]] - [[wiki/meetings/2025-11-14-agility-recovery-rise360-course-review.md]]