wiki/clients/current/adava-care/2025-11-19-marketing-call.md · 1022 words · 2026-04-05

Marketing Call — 2025-11-19

Monthly marketing review with [1]. Attendees from Asymmetric: Melissa Cusumano, Sebastian Gant, Mark Hope (scheduled for next call). Attendees from Adava Care: Kurosh Dejgosha, Kari Krause, and several community staff.

Overview

Four main topics: finalizing photo retouching, PPC performance and ROI tracking, a new Meta awareness campaign proposal, and an SEO domain rating breakthrough. The meeting surfaced a recurring concern from Kurosh — PPC spend feels like a "black box" — and produced a concrete plan to address it via a GoHighLevel → Monday.com integration.


Key Decisions

Decision Detail
GHL → Monday integration Connect GoHighLevel to Monday.com to track leads through the sales funnel and calculate true Cost Per Qualified Lead (CPQL)
Launch Meta awareness campaigns Two low-budget ($2–5/day) campaigns: one broad demographic, one lookalike audience built from a customer list
General Meta landing page Single page listing all locations rather than per-location pages, to simplify campaign management
Increase blogging cadence Ramp from 2 posts/month to 4–5 posts/month for the next 2–3 months to capitalize on DR jump
Keep GHL tracking numbers on site Community direct numbers will not be used for marketing; 262-prefix GHL forwarding numbers stay on the website
Website update sweep Photos, pricing, and "private pay" messaging will all go live together after photo approval

Action Items

Owner Task Due
Melissa Send photo revision notes to retoucher (remove leaves, clean interior wall strip) EOD 2025-11-19
Melissa Schedule December 3rd strategy call with Mark
Kurosh Grant Asymmetric access to Monday.com (spare seat confirmed available) ASAP
Asymmetric Team Connect GoHighLevel to Monday.com After Monday access granted
Sebastian Build two Meta awareness campaigns (broad + lookalike)
Sebastian Create general Meta landing page listing all Adava Care locations
Sebastian Increase blogging to 4–5 posts/month; expand content calendar
Asymmetric Team Pull customer list from Monday.com for Meta lookalike audience After Monday access granted

PPC Performance & ROI Tracking

Last 30 days vs. prior 30 days:

Metric Prior Period Last 30 Days
Conversions 17 20
Cost/Conversion ~$150 ~$139
Location coverage Partial At least one per location

Core problem: Kurosh flagged that raw conversion counts don't reveal lead quality. A prior magazine ad generated calls that were almost entirely from other marketing companies — the same risk exists with PPC. He wants to know the true cost per qualified lead, not just per form fill or call.

Solution: Integrate GoHighLevel (which captures all call recordings and form submissions with campaign attribution) into Monday.com (where Adava Care tracks their sales pipeline). This will allow Asymmetric to follow a lead from ad click through to qualified opportunity and calculate CPQL.

"No-Fee" ad test: Ads with messaging like "no extra cost," "transparent pricing," and "honest pricing" have been live for ~2 weeks. Early CTR is ~6% vs. ~2% for standard ads, but the sample is too small for a conclusive comparison. Will continue monitoring.


SEO & Content Strategy

Major milestone: Domain Rating (DR) jumped from 2 → 39. Sebastian noted this is an exponential scale — the jump is far more significant than the raw number difference implies. DR is a key signal Google uses when ranking pages.

Site health score: 100 (Ahrefs). Both metrics together provide a strong foundation for content to rank.

Immediate action: Push blogging from 2 posts/month to 4–5 posts/month for the next 2–3 months while the DR boost is fresh. New blog topics are generated via competitive gap analysis in Ahrefs — identifying keywords where competitors rank but Adava Care does not.


New Meta Awareness Campaigns

Rationale for adding Meta:
- Google Search ads are text-only and auction-based (~$4–5/click)
- Meta allows visual/graphic ads at ~$0.30/click
- Target demographic (families researching senior living) is still active on Facebook/Instagram
- Interest-based targeting (e.g., "senior living") is available on Meta but not Google Search

Campaign structure:
- Campaign 1 — Broad awareness: Demographic + interest targeting (age, location, senior living interests)
- Campaign 2 — Lookalike audience: Upload customer list from Monday.com; Meta targets users with similar profiles

Budget: $2–5/day per campaign to start.

Landing page: A new general page listing all Adava Care locations (not location-specific), purpose-built for Meta traffic. This avoids the complexity of running separate per-location campaigns.


Photo Retouching & Website Updates

Status: All retouching is complete. Melissa will send revision notes to the retoucher by EOD.

Requested revisions:
- Remove leaves from exterior shots (Magnolia location flagged specifically)
- Clean up a visible strip/border on an interior wall (likely wheelchair bumper marks)

Website update plan: Once photos are approved, Asymmetric will do a single coordinated update covering:
1. New retouched photos
2. Pricing information
3. "Private pay" messaging for Nina, Irish Road, Pewaukee, and Heartland locations

Phone number clarification: Kari had flagged that website phone numbers didn't match community direct lines. Resolved — the 262-prefix numbers are GHL forwarding numbers intentionally used for ad tracking. Community direct numbers are not published on the marketing site. No changes needed.


Other Notes


Sources

  1. Index|Adava Care
  2. Index|Adava Care Client Index