wiki/clients/current/adava-care/2026-04-05-moz-local-setup-citations.md · 803 words · 2026-04-05
Moz Local Setup & Citations Strategy
Overview
During the 2026-04-05 weekly ops call, Mark and Melissa conducted a live audit of Adavacare's Moz Local setup and identified several gaps in listing health, network connections, and profile completeness. The call also resolved a client question about whether to use a corporate/mailing address for homepage citations.
Related: [1] | [2]
Corporate Address & Homepage Citations
Adavacare's owner (Karosh) asked whether to use a UPS Store mailing address as the corporate address for homepage-level citations. Mark clarified the purpose of local schema and NAP citations:
- Google uses the address in local schema to determine where a business operates and whether to surface it in local search results and the map pack.
- Without an address on the homepage, the homepage simply won't rank for location-based queries — it won't appear in the wrong city, it just won't appear at all.
- For Adavacare, the individual location pages are the critical ones — those are already set up and were reviewed months ago by Melissa and Egan.
- The homepage address is lower priority. If Karosh doesn't want to publish a corporate address, that's acceptable; the location pages carry the SEO weight.
- If he does want to use the NENA location address for the homepage, that's fine — shared addresses (e.g., a co-working or UPS store) are not inherently problematic as long as the address is associated with the correct search context.
Resolution: No action required on the homepage unless Karosh opts in. Confirm individual location schema is intact.
Current Moz Local Account — Adavacare Locations
Adavacare is on the Light plan in Moz Local (Asymmetric's own account uses Elite). The following locations were confirmed active as of this call:
- Glendale
- Heartland
- Iris Road
- NENA
- St. Francis
- Pewaukee
- Wabash Home
- Oak Creek
- Fardale Home
- Magnolia House
No corporate location is set up in Moz, which aligns with the decision above.
Cost: $20/month per location.
Listing Health Audit Findings
A live walkthrough of the Glendale location revealed several issues:
| Area |
Finding |
| Profile completeness |
~62% complete; ~37% fields missing |
| Monitored fields |
Zero monitored fields — flagged as a concern |
| Keywords |
Missing entirely |
| Service areas |
No data entered |
| Hours |
Set to "always open" — likely incorrect for visitor hours |
| Opening date |
Missing (lower priority) |
| Address line 2 / County |
Missing |
| Google Business Profile |
Not linked |
| Facebook |
Not linked |
| Trustpilot |
Not connected (no account exists) |
| Google Maps sync |
Showing "in progress" — reason unknown |
| Auto-sync |
Enabled ✓ |
| Category |
"Assisted Living Facility" enabled ✓ |
The "healthy fields" column showed nothing populated despite green status indicators — this needs clarification from Moz documentation or support.
Action Items
- [ ] Yash — Spend 2–3 days becoming the Moz Local expert; use Moz Academy and help docs. Then audit and fix all Adavacare listings. (@Melissa Cusumano to assign)
- [ ] Yash — After training, give the team a walkthrough/presentation on how Moz Local works.
- [ ] Melissa — Brief Yash on Moz Local and assign the Adavacare audit as first task.
- [ ] Melissa — Connect Google Business Profile and Facebook to each Adavacare location in Moz Local.
- [ ] Melissa — Set up free Trustpilot accounts for Adavacare locations (free tier = 50 review invitations/month). Paid plan (~$339/mo) is not recommended at this time.
- [ ] Melissa — Discuss Moz Local status and Trustpilot setup with AMs on upcoming team call.
- [ ] Confirm whether Karosh wants a corporate address added to homepage schema — if not, close this item.
Context: Broader Moz Local Rollout
This audit triggered a broader policy decision: every local business client should have Moz Local set up. Adavacare is the most complex case (10+ locations), but other clients flagged as needing setup include:
- Crazy Lenny's
- Scallon
- Overhead Door
- Exterior Renovations
- Advanced Health and Safety
- Flynn Audio
- Axley (Madison + Waukesha locations)
See [2] for the full rollout plan and client list.
Notes
- Moz Local navigation is non-intuitive — multiple paths to the same screens. Yash should document the correct workflow as part of his training output.
- To view all managed locations: log in as
team@asymmetric via LastPass → Products → Moz Local → Manage Locations → set rows per page to 20.
- Some listed networks (e.g., Airbnb) are irrelevant for Adavacare — focus connection efforts on Google Business Profile, Facebook, BBB, and Trustpilot.