An email was sent to Bluepoint outlining a CallRail implementation proposal. As of the [1], Bluepoint had not responded. Mark is following up to obtain explicit approval before the team proceeds, given the scope of the implementation.
Blocked — awaiting client response.
The implementation email has been sent. Bluepoint has not replied. The team cannot move forward without client sign-off.
Bluepoint was sent a detailed email regarding CallRail implementation. The implementation is described as "very extensive," which likely explains client hesitation — they may be wondering whether the team can simply proceed without a formal go-ahead. However, internal policy requires explicit approval before beginning work of this scope.
Once approval is received, the team will also need to determine who internally is best positioned to execute the implementation.
| Owner | Action | Status |
|---|---|---|
| Mark | Follow up with Bluepoint to obtain approval to proceed with CallRail implementation | Open |
| Melissa / Team | Identify who will handle the implementation once approval is granted | Pending approval |