Weekly Call w/ Karly — 2025-11-03 (Quarra)

Overview

Brief item from the weekly Karly/Mark sync. Quarra (referred to as "Cora" in the transcript) requested help creating a text-based email signature to replace their current image-only signature, which was causing deliverability and display issues.

Meeting recording: Fathom
Attendees: Karly Oykhman, Mark Hope

Request

Quarra's team (contact: Lincoln) wanted an email signature that:

• Matched their existing image-based signature design
• Would not be blocked by image-filtering email clients
• Would not render as an attachment in Gmail
• Included a clickable link and their logo

The existing signature was a flat image, which caused two known problems:
1. Some recipients' email clients block images, making the signature invisible
2. Google/Gmail sometimes treats image-only signatures as attachments rather than inline content

Solution

Mark recommended the free HubSpot Email Signature Generator as a self-serve starting point.

How it works:
- Available at HubSpot Email Signature Generator
- Offers multiple layout templates selectable from a left-hand panel
- Fields for name, title, phone, company, and logo image upload
- Output is an HTML signature — the logo renders as an image, but all other fields are text
- The generated signature can be copied and pasted directly into Outlook or other email clients

Result: The logo remains an image (acceptable), but contact details and links are text-based HTML, resolving the blocking and attachment issues.

Key Decisions

• Start with the HubSpot free tool rather than engaging the design team
• If Quarra has issues with the generator or wants a more custom layout, escalate to the design team as a follow-up

Action Items

• [x] Karly — Send Quarra the HubSpot Email Signature Generator link and instructions

Related

• ^[1]