wiki/clients/current/quarra/2026-01-12-marketing-strategy-call.md · 869 words · 2026-04-05

Marketing Strategy Call — 2026-01-12

Overview

Strategy alignment call covering the 2026 shift to Account-Based Marketing, a Salesforce contract renewal decision, several website updates, and the current blockers on the Quarra Italia site launch.

Attendees:
- Lincoln Durham (Quarra Stone) — lldurham@quarrastone.com
- Lauren Pomaranski (Quarra Stone) — lpomaranski@quarrastone.com
- Avokerie Onorimuo (AAG) — avoke.onorimuo@asymmetric.pro
- Karly Oykhman (AAG) — karly.oykhman@asymmetric.pro


Key Decisions

Salesforce Contact Block Add-On — Rejected

Salesforce proposed adding a 10k contact block ahead of a scheduled price increase. The team reviewed current usage (74% of the 10k base plan, ~2,500 contacts of remaining capacity) and concluded the add-on is unnecessary given the planned ABM strategy, which targets a smaller, higher-quality account set. Lincoln confirmed he would remove the add-on and re-sign the base contract.

Rationale: With ongoing list cleaning, capacity will likely increase, not decrease. The ABM approach does not require broad contact volume.

2026 Strategy — Shift to ABM

The team formally aligned on moving from broad lead-gen to Account-Based Marketing as the primary 2026 focus. Google Ads and inbound lead capture remain in place, but the strategic emphasis shifts to targeted outreach supporting the Quarra sales team.

Execution plan:
- Quarra will provide a refined top 25–50 A-tier target accounts within two weeks
- AAG will build a ~200-account B-tier list using lookalike modeling from existing Salesforce data
- AAG will develop a messaging and differentiator framework before the next call
- Channels will include email marketing and LinkedIn ads

"Stone Sourcing Services" → "Design Assist Services" — Approved

After internal discussion with Jim, Alex, and Brian Smith, Lincoln confirmed the service page should be renamed. SEO impact is minimal — search volume is low for both terms. The updated page must still cover stone sourcing as a core component of the Design Assist offering.

Lauren will send starter copy to Karly. Lookbooks and e-guides will remain separate assets (not merged).

Videos Page — Approved in Principle

Lincoln proposed adding a dedicated Videos page to the main navigation to house a growing library of non-project-specific content (e.g., engineering marble, thermal hysteresis). To avoid nav bloat, News and Blog will move to the footer.

Client Testimonials — Pending Jim Approval

Lincoln proposed using first-name-only testimonials (e.g., "Maya") to protect client identity while adding social proof. Lincoln will raise with Jim. Testimonials would not be associated with specific projects to avoid traceability.


Quarra Italia Status

Item Status
First invoice ✅ Paid via credit card
Second invoice ⏳ Pending — Lincoln to follow up
Site copy outline ⏳ Awaiting Quarra Italia input; AAG to resend outline
Project write-ups ⏳ Awaiting Quarra Italia content
Catalog project ⏳ Awaiting Jim's decision before AAG can quote
USA site navigation to Italia 🔲 AAG to propose options for more prominent link

The Quarra Italia site is functionally ready; launch is blocked on content delivery from the Italia team.


Action Items

Owner Action Due
Lincoln Provide refined A-tier ABM target list (top 25–50 accounts) ~2 weeks
Lincoln Follow up with Quarra Italia on second invoice ASAP
Lincoln Discuss Quarra Italia catalog project with Jim; update Karly Next call
Lincoln Run first-name testimonial approach by Jim Next call
Lauren Review forwarded video links with Jim; send approved embed links + raw assets (for Google Ads) to Karly ASAP
Lauren Send AIA/CSI tour photos and info to Karly Thursday
Lauren Send Design Assist starter copy to Karly ASAP
AAG (Karly) Build B-tier account list (~200 accounts) via Salesforce lookalike modeling Before next call
AAG (Karly) Develop ABM messaging and differentiator framework Before next call
AAG (Karly) Add Quarra Italia and Prusiani press releases to News section; notify Lauren when live ASAP
AAG (Karly) Resend Quarra Italia site copy outline to Lincoln ASAP
AAG (Karly) Propose options for more prominent Quarra Italia link on USA site Before next call

Context & Background


Sources

  1. Index
  2. Quarra Italia