Two open items for Cora Italia surfaced in the 2025-12-05 weekly sync: an unresolved failed payment and a Salesforce email footer fix that unblocks automation work.
Frederica (Cora Italia contact) had previously committed to sending bank details explaining why a payment failed. As of the December 5 call, that information had not arrived.
Action: Karly to follow up with Lincoln (primary contact) on Monday to obtain the payment failure details and resolve the outstanding balance.
"Frederica never sent the bank info explaining the failed payment. Karly will follow up with Lincoln on Monday."
The Salesforce email footer was missing a working unsubscribe link, which was blocking Raphael from building out automations (required for CAN-SPAM compliance). During the call, Mark and Karly worked through the template HTML and confirmed the Salesforce variable ({{unsubscribe_link}} or equivalent) is now correctly resolving to go.arkot.com/unsubscribe.
Status: ✅ Fixed — unsubscribe link is functional in the email footer.
"The only thing is the unsubscribed page is really ugly. I don't guess it matters today, but what we probably should do is create an HTML version."