wiki/clients/current/sonoplot/_index.md · 201 words · 2026-01-16
SonoPlot
Status
Active — relationship status uncertain; monitoring payment behavior.
First Seen
Prior to 2026-01-16 (referenced as existing client in weekly ops call)
Last Activity
2026-01-16 — discussed in [1]
- Sebastian (internal account owner — may hand off to Ben)
Active Projects
- Ongoing retainer (scope unclear from available records)
Invoicing & Payment Notes
- 1 past-due invoice as of 2026-01-16
- January invoice sent but not yet paid
- Client had previously paid 2–3 invoices in a batch, suggesting irregular but not absent payment behavior
- Not confirmed as churned — no explicit termination communication from client
Internal Notes
- Sebastian is the primary point of contact; Melissa to check in with him on account status
- Possible handoff to Ben being considered alongside the Overhead client (lower priority than Overhead handoff)
- Do not assume client is gone — Mark noted they haven't said they're leaving and have paid recently
Action Items
- [ ] Sebastian to check in with SonoPlot on past-due invoice (@Sebastian)
- [ ] Melissa to confirm status with Sebastian (@Melissa Cusumano)