Ad performance review across Google, Microsoft, and Meta with Robyn Ogden and the Trachte team. Primary focus was identifying underperforming spend, reallocating budget toward higher-quality lead channels, and establishing a roadmap for regional PPC, call attribution, and creative updates.
Attendees:
- Robyn Ogden (rogden@trachte.com) — Marketing, Trachte
- Jessica Rudnicki (jrudnicki@trachte.com) — Trachte (absent)
- Miranda Strong (mstrong@trachte.com) — Trachte
- Sebastian Gant (sebastian.gant@asymmetric.pro) — Asymmetric
The campaign was attracting unqualified leads — DIYers and home project searchers with no self-storage intent — who bounce immediately from the site. The creative concept has merit but belongs further down the funnel (e.g., seminar context) where the audience already knows Trachte. All associated ads across Meta, YouTube, and Microsoft will be paused.
"I think the Blueprint to Build, there's too much ambiguity in that as far as what we're building. So I think we might be grabbing people that have no business in self-storage." — Robyn Ogden
Freed budget breakdown (approx.):
- Meta (Blueprint to Build): ~$550/mo
- YouTube: ~$150/mo
- Microsoft (Lead Magnet + Smart Lock): ~$220/mo
- Remaining Meta (non-Blueprint): will drop from ~$1,150 to ~$600/mo
The "Fathom Lead Magnet" display campaign has been a high spender. While it captures email signups (~70% conversion on views), it is not prioritized for lead quality. Once the new renewal campaign is live, budget will shift:
- Fathom Lead Magnet: reduce to $10/day
- Renewal campaign: increase to $15/day
"Smart Lock Search" and "Lead Magnet" campaigns on Microsoft will be paused to concentrate spend on the "Door Hallway Display" campaign, which is generating 60+ calls/month (quality TBD pending RingCentral investigation).
Current graphics for the Door Hallway and Canopy/RV campaigns are described as "noisy" and outdated. New, cleaner creative will be developed for both campaigns.
Google Search campaigns will be broken out by sales territory to allow spend customization based on regional performance. This requires Robyn to provide the territory breakdown. Sebastian will coordinate with the Google Ads specialist to configure targeting.
Blocker: Territory map not yet confirmed with Robyn.
Trachte uses RingCentral for their phone system. The 60+ monthly calls from Microsoft's Door Hallway Display campaign currently have no attribution — it's unknown whether these are qualified leads. Sebastian will investigate whether RingCentral can be integrated with Google Ads and Meta to pass call attribution data back to the ad platforms.
"I think that is where I would look into trying to get some attribution... seeing if we can have Google Ads and RingCentral talk and Meta Ads." — Sebastian Gant
Note: A new front-desk/marketing coordinator is starting Monday, which means calls will now be answered by a live person rather than going through an automated tree — improving lead handling going forward.
Sales team was asked to provide expanded FAQ answers and updated product page copy. The goal is both SEO improvement and AI citation eligibility — answers need enough depth for an AI to reference Trachte as a source. Robyn expects to have this content available within the week.
Geotargeted ad campaigns will be planned around key upcoming shows:
- Fathom (timing TBD)
- Spring SSA
- Insights Self-Storage World Expo (identified as the biggest show)
No shows requiring immediate action in January were identified. First seminars of the year begin in March.
| Owner | Task |
|---|---|
| Sebastian | Pause all Blueprint to Build ads (Meta, YouTube, Microsoft) |
| Sebastian | Investigate RingCentral integration for call attribution with Google Ads and Meta |
| Sebastian | Send display ad asset analysis to Robyn with keep/remove recommendations |
| Sebastian | Update Meta ad graphics for Door Hallway and Canopy/RV campaigns |
| Sebastian | Shift Trachte Google Ads budget (Fathom Lead Magnet → Renewal) once renewal campaign is live |
| Robyn | Provide expanded FAQ answers and updated product page copy from sales team |
| Robyn | Confirm territory breakdown for regional PPC split |
| Platform | Spend |
|---|---|
| Trachte Google Ads | ~$4,463 |
| Trachte Google Ads (second account ref) | ~$3,747 |
| Microsoft Ads | ~$1,246 |
| Meta (incl. Blueprint to Build) | ~$1,150 |
Microsoft and Meta spend will decrease in the next cycle following pauses.