wiki/knowledge/design/ahs-thank-you-card-redesign.md · 487 words · 2026-01-13
AHS Thank You Card Redesign
Overview
The existing AHS thank you card is being redesigned as a postcard (front/back format) to serve dual purposes: a handwritten note left with customers after a job, and a directly mailable piece. The redesign incorporates contact information, a Google Reviews CTA, updated copy, and a new icon replacing the shield logo.
This was discussed and scoped during the [1]. Implementation is assigned to Sebastian Gant.
Design Specifications
- Front/back postcard (not a fold-over card)
- Must include a stamp area on the back to allow direct mailing without an envelope
- Ensure the AHS logo/address block is positioned to leave room for a stamp in the upper-right corner
Logo / Icon
- Remove the existing shield logo
- Replace with a subtle flower icon — a daisy or sunflower outline is preferred (simple, clean outline style)
- The shield was felt to read as a church/religious symbol and does not fit the brand direction for this piece
Color
- Retain AHS brand blue (dark navy pulled from existing brand assets)
- Dark front with white back creates a striking contrast — this is intentional and approved
Copy
Tagline / Sentiment
"It was our pleasure to make your home safer."
- Include this on the card as the primary warm closing line
- Note: some cards may be sent to businesses rather than homeowners — consider printing a small batch without this line for commercial use, with the majority including it
QR Code CTA
- QR code should link directly to the Google Reviews submission page for AHS
- Label the QR code clearly so recipients know what they're scanning — suggested language:
"Scan to let us know how we did" or "Scan for Google Reviews"
- Do not leave the QR code unlabeled; customers won't scan without context
Usage Context
- Handed to customers by the crew at job completion (optionally paired with Gina's handmade flower seed organza bags)
- Can be mailed to past customers (e.g., school training attendees who haven't returned)
- General enough to work across residential and commercial jobs
Action Items
- [ ] Redesign card to postcard format with stamp area (@Sebastian Gant)
- [ ] Replace shield with daisy/sunflower outline icon (@Sebastian Gant)
- [ ] Add phone number, website, and labeled QR code linking to Google Reviews (@Sebastian Gant)
- [ ] Include copy: "It was our pleasure to make your home safer." (@Sebastian Gant)
- [ ] Produce a small variant batch without the home-specific tagline for commercial recipients (@Sebastian Gant)
- [ ] Send draft v2 to Gina for review before printing (@Sebastian Gant)