Elevate is a planned continuous education initiative for the Agility Recovery sales team, designed to follow the foundational [1]. Where SOAR covers the first two weeks of a new hire's ramp, Elevate provides ongoing monthly learning to build skills and product knowledge over time.
The program was described by Gus Donelson (Agility Recovery's learning leader) during the [2] as a future scope item — not yet formally contracted, but a clear next engagement opportunity.
"SOAR is that foundational two weeks, and then Elevate would be the pieces that we do continuous education after the fact." — Gus Donelson
Sessions are not locked to a single modality. Gus indicated flexibility across:
- E-learning (self-paced modules)
- Video (recorded or AI-generated)
- Instructor-led training (ILT)
Build a reusable content library that supports ongoing training without requiring net-new production each month. The library model is important given that Gus is the sole internal learning resource at Agility Recovery (~83 employees).
Elevate is explicitly positioned as the post-onboarding layer of a two-phase learning architecture:
| Phase | Program | Timing | Focus |
|---|---|---|---|
| 1 | SOAR | First ~2 weeks | Foundational onboarding for new sales hires |
| 2 | Elevate | Monthly, ongoing | Continuous skill and product education |
SOAR 2.0 (a planned refresh of the foundational content with more engaging formats) is a separate but related initiative. See [3].
Gus is piloting Vyond (AI video creation software) as a potential production tool for more engaging content — both for SOAR 2.0 and Elevate. Vyond is being evaluated because:
- It lowers the skill barrier for video production
- It can produce more engaging content than Articulate Rise alone
- Gus can operate it without deep technical expertise
See [4] for more on this tool evaluation.
Pre-scope / Future Opportunity — Elevate has not been formally scoped or contracted as of the April 2026 handover kickoff. It was surfaced as a strategic direction Gus wants to pursue once SOAR is complete.
Key dependency: SOAR must ship before Elevate planning begins in earnest.
| Name | Role | Contact |
|---|---|---|
| Gus Donelson | Learning Leader, Agility Recovery | gus.donelson@agilityrecovery.com |
| Melissa Cusumano | Account Manager, Asymmetric | melissa.cusumano@asymmetric.pro |