wiki/knowledge/elearning/rise360-course-structure.md · 856 words · 2026-04-05

Rise360 Course Structure & Module Status

Documentation of module finalization decisions, content standards, and terminology updates for Rise360 courses. Derived from the Agility Recovery course review session (2025-11-21).

Finalization Timeline

Target: All modules finalized the week of 2025-11-24 (Thanksgiving week, while client is out)
V1 Launch: January 11 sales kickoff — introduce the program to the existing sales team and establish it as the onboarding path for new hires going forward
Process: Isalia publishes finalized modules for Gus to do a final review pass upon return (December 1)

Module Status

Module	Status	Notes
Verticals Part 1	In progress	Minor comments; nearly complete
Verticals Part 2	In progress	Few comments; nearly complete
Prospecting & Research	On hold	Internal process has changed; content is outdated. Do not delete — retain for future revision
Presentation & Communication Skills	Revamp needed	Gus provided significant feedback; Isalia to do a complete rework
Sign & Declare	In progress	Gus provided updated deck; Isalia reviewing
All other modules	Finalizing	Incorporating feedback from Gus's review pass

Hold Decision: Prospecting & Research

The "Prospecting and Research" module describes a prospecting process that has since changed — reps no longer self-direct their prospecting approach; the process is now prescribed. The module content is therefore outdated but contains reusable material.

Decision: Place on hold. Do not delete. Revisit when the new process is stable enough to document.

Content Standards & Updates

Terminology Changes

Apply globally across all Rise360 modules:

Old Term	New Term
Agility Planner	My Agility
Cyber Security / Cyber Security	Cyber Resilience
Vendor	Salesperson
Customer	Member or Prospect

Member and Prospect should be capitalized throughout for emphasis (non-standard but intentional per client preference)

Acronym Handling

Define all acronyms fully on first use within each course — do not assume carry-over from a prior module
Example: "Business Continuity and Disaster Recovery (BC/DR)" on first mention; "BC/DR" thereafter within that course
Regulations sections in particular tend to introduce many abbreviations — flag and define each

SOAR Program References

Mention SOAR in early modules (e.g., "Welcome to SOAR") where it serves as orientation context
Do not require SOAR in every module title — naming convention should reflect the module topic, not the program wrapper
Example: "Verticals Part 2" is preferred over "SOAR Verticals Part 2"
SOAR will grow in organizational prominence over time; for V1, treat it as a light framing device

"What You'll Learn" Sections

Include in every module for structural consistency
Keep concise: fewer than 10–15 bullets — combine or cut where AI-generated content has over-enumerated
Structure: intro → "What You'll Learn" → content → quick recap

External Links

Do not add external links as a default pattern
Where a learner might want to explore further, use the notation: "Learn more? Search in Co-Pilot."
This keeps learners in familiar internal tooling and avoids link rot

Asset References in Examples

Use asset type (e.g., "MRC," "generator"), not specific unit IDs (e.g., "unit 427," "generator 89")
Rationale: unit numbers are internal operational identifiers that will change and mean nothing to new hires

Formatting Pass Checklist

When finalizing each module, verify:
- [ ] Capitalization consistent (titles, roles, key terms)
- [ ] Bold, hyphens, and punctuation applied consistently
- [ ] Acronyms defined on first use
- [ ] Terminology updated (see table above)
- [ ] "What You'll Learn" present and concise
- [ ] External links replaced with Co-Pilot note where applicable
- [ ] Asset examples use type names, not unit numbers
- [ ] Pictures, quotes, and case studies added where content is thin

Branding & Visuals

Current Status: Paused

Agility's marketing team has a long-term graphic designer (7+ years) who owns all brand assets — website, collateral, marketing materials. This designer was not initially looped in.

Decision: Pause custom visual development. Gus has shared existing examples and the Asymmetric-produced visuals with the graphic designer, who will produce course visuals that match the website look and feel. Asymmetric will incorporate those assets once delivered.

Product Renaming (Pending)

All product names are being renamed due to a copyright conflict. Affected names include:
- Ready Power
- Ready Fuel
- Ready [other variants]
- MRC / MRU designations

Impact: Course content referencing these product names will require an update pass once new names are finalized. For V1, use generic asset-type language (MRC, generator) rather than brand names where possible to reduce future rework.

Four Storyline tool-training courses are planned as a companion to the Rise360 curriculum → ^[2]
Three video projects (Welcome to Agility, SOAR Graduation, Day in the Life) will be embedded or linked as supplementary content → ^[3]