A targeted email campaign aimed at stadium and arena operators was approved by BluePoint weeks before the Oct/Nov review meeting but had not been sent as of the meeting date. The failure was attributed to an automation issue. The campaign is part of a broader "sniper approach" targeting a specific contact list BluePoint had provided (the same list used for direct mail planning), and it is intended to run in parallel with a LinkedIn lead gen form campaign targeting the same vertical.
| Item | Status |
|---|---|
| Campaign content | Approved |
| Email send | Not sent — automation failure |
| LinkedIn lead gen form (companion) | Planned, not yet launched |
| Investigation owner | Melissa Cusumano (Asymmetric) |
During the Oct/Nov review, BluePoint flagged that the Stadium & Arena email campaign had been approved weeks prior but never arrived in recipients' inboxes. Melissa Cusumano acknowledged the failure and committed to investigating the automation issue immediately and providing an update.
"The campaign, approved weeks ago, has not been sent."
— Meeting summary, timestamp ~5152s
The root cause was not identified during the meeting. The likely failure point is the email automation workflow (HubSpot or a connected platform), consistent with other HubSpot sync issues flagged in the same meeting (see [1]).
When the campaign relaunches, the recommendation is to pair the email outreach with a LinkedIn Lead Gen Form campaign targeting the same stadium and arena audience. Rationale:
See also: [2]
| Owner | Action | Due |
|---|---|---|
| Melissa Cusumano (Asymmetric) | Investigate automation failure; provide immediate update to BluePoint | ASAP (flagged at meeting) |
| Asymmetric team | Relaunch email campaign once automation issue is resolved | TBD |
| Asymmetric team | Build LinkedIn Lead Gen Form campaign targeting stadium/arena contacts | Upon BluePoint approval |
This campaign failure surfaced alongside other operational issues discussed in the same review meeting:
These issues collectively point to a need for tighter workflow auditing and platform access controls. See [1] for full operational issue log.