wiki/knowledge/email-marketing/crazy-lennys-epic-nurture-campaign.md · 478 words · 2026-04-05

Crazy Lenny's Epic Employee Nurture Campaign

A 3-part weekly email flow targeting Epic Systems employees to drive in-store test rides. The campaign uses a 1-to-1 personal message style — rather than a traditional mass marketing format — to work around Epic's restrictions on direct vendor marketing partnerships.

Campaign Overview

Attribute Detail
Client [1]
Target Audience Epic Systems employees (Dane County, WI)
Goal Drive test ride visits to the store
Format 3 emails, sent weekly, personal 1-to-1 style
Status Drafted; pending final review by Steve Lindenau and Evan

Why Epic Employees

Crazy Lenny's is located approximately 6 miles from Epic Systems' campus. Epic prohibits direct vendor marketing partnerships, so the campaign is designed to look like a personal outreach from a sales rep rather than a branded blast. Epic employees are largely Dane County residents — a key detail used in the messaging.

Email Structure

Email 1 — Who We Are

Introduces Crazy Lenny's and establishes credibility.

Approved edits:
- Add: "In business since 2013 — one of the first and one of the largest e-bike-only stores in the United States."
- Remove: The "2-minute bike ride" travel time estimate (store is actually ~6 miles from Epic campus — inaccurate and potentially trust-damaging).

Email 2 — Why an E-Bike Makes Sense

Makes the case for e-commuting, tailored to the Epic employee context.

Approved edits:
- Add a point about Dane County's superior bike infrastructure: the county is well above average for bike commuting layout, making e-commuting a practical choice for most Epic employees who live in the area.

Email 3 — Drive Urgency / Come In

Pushes the final call to action: visit the store for a test ride.

Status: Approved as-is. No edits requested.

Key Messaging Principles

Content Scope Note

All Crazy Lenny's marketing — including this campaign — is scoped to bikes only. Scooters, Vespas, and other non-bike products are explicitly out of scope. See [2] for rationale on the scooter exclusion.

Next Steps

Sources

  1. Index\|Crazy Lenny'S E Bikes
  2. Index|Crazy Lenny'S
  3. Index|Crazy Lenny'S Client Overview
  4. 2026 02 09 Crazy Lennys Marketing Call|Feb 2026 Marketing Call