wiki/knowledge/outbound-sales/aviary-abm-email-campaign.md · 759 words · 2026-02-25

AviaryAI ABM Email Campaign — Credit Union Targeting

Overview

An account-based marketing email campaign targeting 100 credit unions launched for AviaryAI in late February 2026. The campaign uses a hyper-personalized 6-email sequence built on per-account AI research, delivered via Amazon SES through HubSpot. Initial results from the first send are strong, and the campaign is being expanded to 200 accounts.

This campaign represents a proof-of-concept for AI-driven ABM at scale — demonstrating that deep personalization previously reserved for small account lists can now be applied to hundreds of accounts simultaneously.


Campaign Architecture

Account Research Process

For each of the 100 target accounts, the team generated two documents:

  1. Research Document — compiled via AI agent (~13 hours of parallel processing for 100 accounts):
    - Company overview (members, asset size, branches, employees)
    - Financial snapshot
    - Technology stack analysis
    - Recent news and growth signals
    - Pain point hypothesis
    - Best-fit use case for AviaryAI
    - Buying committee map (primary target, secondary target, coverage gaps)
    - Personalization hooks
    - Proof points and sources

  2. Strategy Document — derived from the research doc:
    - Six personalized emails in sequence, each tailored to the primary contact
    - Contact record for HubSpot
    - Campaign notes and email verification data

Both documents are stored as notes on the HubSpot contact and company records.

Email Sequence Structure

Email Day Theme
1 0 "Outbound Gap" — pattern interrupt
2 4 BCU case study
3 9 Pain point: onboarding and cross-sell
4 15 TBD
5 21 TBD
6 30 TBD

Total emails in sequence: 600 (6 emails × 100 accounts)

Infrastructure


Initial Results (First Send — 102 Emails)

Metric Result Benchmark Notes
Open Rate 13% ~20% Depressed by Apple Mail Privacy Protection; actual opens likely higher
Click Rate 11% Strong result for cold outreach
Bounce Rate 3% ~0% Occurred despite pre-send hygiene; 3 bounces total
Unsubscribe Rate 3% <10% Very strong result

Note on open rate: Apple Mail Privacy Protection prevents open-tracking pings from Apple devices (iPhone, iPad, Mac). The 13% figure likely understates true opens by a few percentage points. The team considers this acceptable.


Account Pool and Expansion

The team's position is that AI-driven personalization eliminates the traditional ABM tradeoff between quality and scale. There is no reason to "spray and pray" — the same research-and-personalization process can run at 100+ accounts per week with minimal marginal cost.

"We can create personalized emails at scale... there's really not a limit to what we can do." — Mark Hope


Persona Enrichment (In Progress)

Aaron Grossman is exploring Apollo + Claude integration to enrich the contact database with additional key personas per credit union:

Goal: ensure all key buying committee members have verified emails and phone numbers in HubSpot before outreach expands further.


Key Decisions


Action Items


Sources

  1. Index
  2. Abm Personalization At Scale
  3. 2026 02 25 Aviaryai Weekly Marketing Sync