wiki/knowledge/outbound-sales/aviary-abm-playbook.md · 563 words · 2026-02-04

AviaryAI: ABM Playbook Development

Overview

As of the 2026-02-04 weekly sync, AviaryAI and Asymmetric agreed to develop a formal Account-Based Marketing (ABM) playbook before launching the automated email drip campaign. The playbook is intended to define a repeatable, step-by-step outbound sales process so that leads arrive at Aaron (AviaryAI's sales lead) in a consistent, well-qualified state.

The drip campaign infrastructure (SendGrid) is largely in place, but the playbook must come first — it informs the sequencing logic, messaging, and handoff criteria for the automation.

Related meeting: [1]


Playbook Structure (Proposed)

The ABM playbook is designed as a linear funnel with defined stages:

  1. Account Identification & Enrichment
    - Identify target accounts (credit unions, community banks, fintech-adjacent firms)
    - Enrich contact records with firmographic and role data

  2. LinkedIn Outreach (Top of Funnel)
    - Direct connection requests and personalized messages to decision-makers
    - Mark to provide Aaron with a LinkedIn outreach instruction sheet (action item from 2026-02-04 call)

  3. Email Funnel Entry
    - Leads who engage on LinkedIn (or are sourced otherwise) enter the automated drip sequence in SendGrid
    - Sequence to be built by Sebastian once the playbook is finalized

  4. Lead Qualification & Handoff
    - Define what a "sales-ready" lead looks like at each stage
    - Ensure Aaron receives leads with clear context on where they are in the funnel


Email Drip Campaign

"I'd like to say next week… early next week, yeah." — Sebastian Gant, 2026-02-04 call


Key Decisions


Action Items

Owner Task Status
Sebastian Gant Develop ABM playbook (step-by-step process doc) 🔲 Open
Sebastian Gant Build email drip campaign in SendGrid 🔲 Blocked — awaiting playbook + credentials
Aaron Grossman Investigate and fix SendGrid team login credentials 🔲 Open
Mark Hope Provide LinkedIn outreach instruction sheet to Aaron 🔲 Open

Blockers & Dependencies


Context & Background

AviaryAI is an AI voice agent platform targeting credit unions and community banks. Aaron Grossman leads sales. The ABM motion is designed to complement paid (Google Ads) and organic (SEO/blog) channels by enabling structured outbound to named accounts.

The ROI Calculator (see [2]) is intended to serve as a key asset within the outbound sequence — Aaron plans to use it on sales calls and eventually as a self-service tool embedded on the website.


Sources

  1. 2026 02 04 Weekly Call
  2. Roi Calculator
  3. Email Drip Sendgrid
  4. Index