LinkedIn ads for Paper Tube Co were paused due to a technical conflict between Salesforce forms and the Shopify platform. The resolution is a full landing page migration to WordPress using Gravity Forms, which integrates cleanly with Salesforce. New video creative is being produced in parallel so the full campaign can relaunch as a single coordinated push.
This situation is a useful reference case for the broader principle: Shopify is a poor host for lead-gen landing pages that need CRM form integrations. WordPress + Gravity Forms is Asymmetric's standard stack for this use case.
The LinkedIn ads were live but had to be paused because the Salesforce-integrated forms were being blocked by Shopify. The conflict prevented lead capture from functioning correctly, making the ads non-viable until the underlying infrastructure was fixed.
"We did turn those on and then turn those off... for some reason it was blocking the forms that we had done, the Salesforce forms."
— Karly Oykhman, 2026-02-26
| Layer | Tool |
|---|---|
| CMS / Hosting | WordPress (new environment) |
| Forms | Gravity Forms |
| CRM Integration | Salesforce (via Gravity Forms connector) |
| Ad Platform | LinkedIn Ads |
| Milestone | Target |
|---|---|
| Landing pages complete | Within a few days of call (by ~2026-02-28) |
| Video creative complete | Friday 2026-02-28 or Monday 2026-03-02 |
| Assets sent to Parag for review | Friday 2026-02-28 or Monday 2026-03-02 |
| LinkedIn ads relaunched | After Parag approval |
Shopify + third-party CRM forms = friction. When a client's primary web presence is on Shopify and the campaign requires form-based lead capture feeding into a CRM (Salesforce, HubSpot, etc.), plan from the start to host landing pages on a separate WordPress instance. The Shopify platform's handling of external scripts and form embeds creates unpredictable conflicts that are difficult to debug and slow to resolve.
Standard recommendation: WordPress + Gravity Forms for any LinkedIn or paid social campaign requiring Salesforce lead capture.