During the backend migration to a new ClickUp workspace configuration, automation rules failed to carry tasks forward from Sprint 49 into the new sprint. The issue surfaced during the [1] and required immediate manual intervention. The root cause is the concurrent operation of new backend automations (managed by the external consultant "Virtual Champions") alongside the existing live workspace.
The sprint-transition automation — which should automatically move incomplete tasks into the next sprint — did not fire for tasks in three specific statuses:
Tasks in other statuses (e.g., In Progress, To Do) appear to have migrated correctly. The failure meant that a significant portion of active work was left stranded in Sprint 49 and was not visible in the current sprint view.
Beyond the migration failure, the backend migration introduced several other anomalies:
The instability is a known, temporary side effect of the ongoing ClickUp backend migration. The external ops team (Virtual Champions) is building new automations and layouts in the background while the team continues to operate in the current space. These backend changes are bleeding into the live workspace unexpectedly.
The full ClickUp launch — including a proper team kickoff — is expected after the new year, pending final sign-off from Mark.
| Owner | Action |
|---|---|
| Melissa / Isalia | Obtain admin access to update sprint folder names going forward |
| All team | Report any ClickUp anomalies with screenshots and automation log details in the #general or #ops Slack channel |
| All team | When reporting bugs, copy the automation log entry (shows automation name, number, and triggering condition) to help Virtual Champions identify and resolve issues post-launch |