wiki/knowledge/website/vcedc-content-workflow.md · 740 words · 2026-04-05
VCEDC Content Workflow — Word Docs Per Page
Overview
During the October 2025 staging review, AAG and VCEDC aligned on a structured content workflow to move the website build forward. The core problem: copy had been pulled from various sources, was often duplicated or outdated, and didn't clearly answer the question visitors most needed answered — "What do you do?"
The solution is a page-by-page Word document workflow that gives VCEDC a clear, bounded task (rewrite copy) while giving the developer a single source of truth for implementation.
Related meeting: [1]
Client: [2]
The Workflow
AAG's Role
- Create one Word document per website page.
- Populate each doc with the current placeholder/draft copy from the staging site.
- Include placeholder links for every button and CTA, with a best-guess destination (e.g., Contact Us, Start a Business page). VCEDC can override these.
- Deliver all docs to Kathy and Tracey by EOD November 1.
VCEDC's Role (Kathy)
- Open the Word doc alongside the staging site in a browser.
- Rewrite copy directly in the doc, using the live layout as a visual guide to match content length and placement to the design.
- Return completed docs to AAG for implementation.
Why This Approach
- Avoids confusion from scattered feedback across Miro, email, and verbal notes.
- Lets Kathy write to the layout rather than submitting freeform copy that may not fit.
- Creates a single handoff artifact the developer can implement without interpretation.
Core Content Goal
"When I get phone calls, it's 'I went to your website but I don't know what you guys do.' My goal is to make sure that if someone's going to our website, we're answering that question — so they pick up the phone, call me, send me an email, fill out our contact form."
— Kathy Schmitz
Every page should be evaluated against two questions before launch:
- Does this page clearly explain what VCEDC does?
- Does it give the visitor an obvious next action (call, email, contact form)?
Homepage Simplification Decision
During the review, a redundant section — "Your Key to Vilas County Growth" — was identified as duplicating copy already present higher on the page. Decision: remove it entirely. The homepage should retain:
- Hero banner (with replacement high-res image)
- Primary value statement: "Grow your business with Vilas County EDC — Love Where You Live"
- Core service snippets linking to interior pages
- Business success stories section
The removed section had no distinct CTA destination and added length without adding clarity.
Known Copy & Content Issues (as of Oct 2025)
| Page |
Issue |
Owner |
| Homepage |
Pixelated hero banner image |
AAG (replace) |
| Homepage |
Footer gradient too dark |
AAG (lighten per Jim's feedback) |
| Homepage |
"Your Key to Vilas County Growth" section — redundant |
AAG (remove) |
| Navigation |
"Business Expansion" should read "Business Success" |
AAG |
| About / Leadership |
Jim Tuckwell listed as Board Chair — will be outdated post-launch |
Update after new chair confirmed |
| About / Leadership |
Roger's profile photo is low-res / unacceptable |
VCEDC (provide professional photo) |
| Broadband page |
Missing Incredible Bank grantor logo |
AAG (add) |
| Events page |
Missing Associated Bank grantor logo; ConvertKit logo showing erroneously |
AAG (add/remove) |
| Donate page |
Stripe plugin not yet integrated |
AAG (implement) |
Leadership Content Notes
- Jim Tuckwell content (Board Chair references, WXPR/Channel 12 interviews) should remain through end of year, then be replaced with the incoming chair's content as new interviews are recorded.
- Roger (staff profile): awaiting a professional, high-resolution photo. Low-res submissions received to date are not acceptable for the site.
- [3] — YouTube embed approach, SiteCast discontinuation
- [4] — Upcoming vs. past events page structure, "Past Programs" page creation
Action Items from This Workflow Decision
- [ ] Melissa (AAG): Send page-by-page Word docs with proposed CTA links to Kathy & Tracey by EOD Nov 1
- [ ] Kathy (VCEDC): Rewrite all website copy in the provided Word documents
- [ ] Kathy (VCEDC): Provide Roger's professional photo
- [ ] Melissa (AAG): Implement all staging fixes noted in the table above