wiki/knowledge/website/vcedc-content-workflow.md · 740 words · 2026-04-05

VCEDC Content Workflow — Word Docs Per Page

Overview

During the October 2025 staging review, AAG and VCEDC aligned on a structured content workflow to move the website build forward. The core problem: copy had been pulled from various sources, was often duplicated or outdated, and didn't clearly answer the question visitors most needed answered — "What do you do?"

The solution is a page-by-page Word document workflow that gives VCEDC a clear, bounded task (rewrite copy) while giving the developer a single source of truth for implementation.

Related meeting: [1]
Client: [2]


The Workflow

AAG's Role

  1. Create one Word document per website page.
  2. Populate each doc with the current placeholder/draft copy from the staging site.
  3. Include placeholder links for every button and CTA, with a best-guess destination (e.g., Contact Us, Start a Business page). VCEDC can override these.
  4. Deliver all docs to Kathy and Tracey by EOD November 1.

VCEDC's Role (Kathy)

  1. Open the Word doc alongside the staging site in a browser.
  2. Rewrite copy directly in the doc, using the live layout as a visual guide to match content length and placement to the design.
  3. Return completed docs to AAG for implementation.

Why This Approach


Core Content Goal

"When I get phone calls, it's 'I went to your website but I don't know what you guys do.' My goal is to make sure that if someone's going to our website, we're answering that question — so they pick up the phone, call me, send me an email, fill out our contact form."
— Kathy Schmitz

Every page should be evaluated against two questions before launch:
- Does this page clearly explain what VCEDC does?
- Does it give the visitor an obvious next action (call, email, contact form)?


Homepage Simplification Decision

During the review, a redundant section — "Your Key to Vilas County Growth" — was identified as duplicating copy already present higher on the page. Decision: remove it entirely. The homepage should retain:

The removed section had no distinct CTA destination and added length without adding clarity.


Known Copy & Content Issues (as of Oct 2025)

Page Issue Owner
Homepage Pixelated hero banner image AAG (replace)
Homepage Footer gradient too dark AAG (lighten per Jim's feedback)
Homepage "Your Key to Vilas County Growth" section — redundant AAG (remove)
Navigation "Business Expansion" should read "Business Success" AAG
About / Leadership Jim Tuckwell listed as Board Chair — will be outdated post-launch Update after new chair confirmed
About / Leadership Roger's profile photo is low-res / unacceptable VCEDC (provide professional photo)
Broadband page Missing Incredible Bank grantor logo AAG (add)
Events page Missing Associated Bank grantor logo; ConvertKit logo showing erroneously AAG (add/remove)
Donate page Stripe plugin not yet integrated AAG (implement)

Leadership Content Notes



Action Items from This Workflow Decision

Sources

  1. 2025 10 30 Vcedc Website Staging Review
  2. Index
  3. Vcedc Video Hosting Strategy
  4. Vcedc Events Past Programs Page