A cluster of WooCommerce bugs was identified on the Flynn Audio site during the January 2026 marketing review call. The issues primarily affect the FirstTech DC3 and DCX remote start product pages, plus the Dash Cam landing page form. All fixes are assigned to Karly's team.
Related client: [1]
Affected pages: FirstTech DC3, FirstTech DCX
The "Remote" and "Harness" option dropdowns are missing from both product pages. The dropdowns were confirmed to have existed previously (they are still present on the Volvo-specific FirstTech product page). The DC3 page was the original; DCX was copied from DC3, so both lost the dropdowns at the same time.
Likely cause: A recent site update may have inadvertently removed the WooCommerce product attributes or their display settings. The options data appears to still exist in the backend but is not rendering on the frontend.
Note on Volvo variant: The Volvo-specific FirstTech product page correctly shows only the "Remote" dropdown (no harness dropdown, since the Volvo harness is included). This page is unaffected and serves as a reference for correct behavior.
Resolution: Investigate what changed and restore the dropdowns on DC3 and DCX.
Affected pages: FirstTech DC3, FirstTech DCX
A pricing table for the add-on options (remote, harness) is visible when browsing the site while logged into WordPress, but is completely invisible to logged-out (public) visitors. Even selecting all text on the page (Ctrl+A) does not reveal the content — it is not a color/contrast issue; the element is conditionally hidden.
Resolution: Fix the visibility condition so the pricing table renders for all visitors regardless of login state.
Affected pages: FirstTech DC3, FirstTech DCX
Currently, when a customer selects add-on options (remote or harness) from the dropdowns, the displayed product price does not update. The additional cost only becomes visible after adding to cart. The request is to have the total price update in real-time as selections are made.
Implementation notes:
- This is a custom feature, not available out-of-the-box in WooCommerce.
- Sam will provide the pricing data for each remote and harness option.
- Add-on pricing is consistent across DC3, DCX, and the Volvo variant — only the base product price differs (DCX is $35 more than DC3).
- Structure: base price + selected remote add-on price + selected harness add-on price = displayed total.
Dependency: Sam must send pricing data before implementation can begin.
Affected page: FirstTech DCX
The product image uploaded for the DCX is taller than the site's standard product image dimensions, causing it to appear inconsistent with other product listings.
Resolution: Resize or crop the DCX image to match the standard product image height used across the site.
Affected page: Dash Cam landing page (used by the AM-DashCam Google Ads campaign)
Two separate emails are being sent to sales@flynnaudio.com on each form submission:
| Problem | |
|---|---|
| Email 1 (original) | Missing fields: "service needed," "best time to call," customer note. Reply-To is not set to the customer's address — replying sends back to sales@flynnaudio.com. |
| Email 2 (newer, more complete) | Contains all fields and CC's Karly. Better layout. But also sends to sales@flynnaudio.com as sender, so Reply still doesn't go to the customer. |
Sam confirmed he does not need two notification emails. The preferred behavior is a single, complete email with a Reply-To set to the submitting customer's email address.
Resolution:
1. Disable the first (incomplete) email notification.
2. Update the second notification to set Reply-To = customer's submitted email address.
3. Verify with a full test submission and a partial submission.