When a client uses KIT (formerly ConvertKit) as their primary CRM, all event registrations captured through a WordPress Events Calendar plugin must funnel into KIT — not remain siloed in WordPress. This pattern documents the required workflow, the rationale, and the constraints that shaped the decision for the VCEDC site rebuild.
This came up during a January 2026 site review where the Events page was found broken and the KIT integration had not yet been configured. See the source meeting notes for full context.
"Everything has to funnel from WordPress into KIT."
— Tracey Pilsner, VCEDC project coordinator
KIT is the client's official CRM and email marketing platform. All subscriber data — including event registrants — must land there so that:
This is a non-negotiable integration requirement, not an optional enhancement.
event-jan-20-2026)This mirrors how VCEDC previously handled events via a third-party system (SiteCast), where a unique KIT tag ID was embedded as the trigger. The new WordPress-native approach should replicate that tagging behavior directly.
In the previous setup (SiteCast + ConvertKit):
101-3764)The new implementation should achieve the same outcome: each WordPress event maps to a KIT tag, and registration applies that tag to the subscriber record.
| Constraint | Detail |
|---|---|
| No complex custom code | Solution must be maintainable by future staff without developer involvement |
| WordPress remains the event creation tool | Staff create and manage events in the WP dashboard via The Events Calendar |
| KIT remains the CRM | All contacts, automations, and email sends live in KIT — not WordPress |
| Simple enough to hand off | If the project coordinator or agency relationship ends, a non-technical staff member must be able to operate the system |
KIT credentials are stored in LastPass under kit.com.
Isahaque was asked to investigate and propose a simple integration method before the follow-up meeting.