Weekly Call w/ Karly — 2025-11-03 (Quarra)

Overview

Brief item from the weekly Karly/Mark sync. Quarra (referred to as "Cora" in the transcript) requested help creating a text-based email signature to replace their current image-only signature, which was causing deliverability and display issues.

Meeting recording: Fathom
Attendees: Karly Oykhman, Mark Hope

Request

Quarra's team (contact: Lincoln) wanted an email signature that:

Matched their existing image-based signature design
Would not be blocked by image-filtering email clients
Would not render as an attachment in Gmail
Included a clickable link and their logo

The existing signature was a flat image, which caused two known problems:
1. Some recipients' email clients block images, making the signature invisible
2. Google/Gmail sometimes treats image-only signatures as attachments rather than inline content

Solution

Mark recommended the free HubSpot Email Signature Generator as a self-serve starting point.

How it works:
- Available at HubSpot Email Signature Generator
- Offers multiple layout templates selectable from a left-hand panel
- Fields for name, title, phone, company, and logo image upload
- Output is an HTML signature — the logo renders as an image, but all other fields are text
- The generated signature can be copied and pasted directly into Outlook or other email clients

Result: The logo remains an image (acceptable), but contact details and links are text-based HTML, resolving the blocking and attachment issues.

Key Decisions

Start with the HubSpot free tool rather than engaging the design team
If Quarra has issues with the generator or wants a more custom layout, escalate to the design team as a follow-up

Action Items

[x] Karly — Send Quarra the HubSpot Email Signature Generator link and instructions

^[1]

Sources

Index