Agility Recovery — Rise360 Course Restructuring
Overview
During the 2025-10-24 working session with Gus Donelson (Agility Recovery), the team aligned on a restructured approach to the Rise360 sales training course. The core work involves integrating Gus's outline feedback with existing Rise content into a unified "revised enhanced modules document," with Module 1 targeted for completion by EOD that day.
Related session notes: [1]
Restructuring Approach
The Rise360 course is being rebuilt in two layers:
- High-level outline — A restructured module sequence incorporating Gus's feedback on logical flow, audience scope, and module consolidation (some previously separate modules were combined based on a Wednesday/Friday discussion prior to this meeting).
- Revised enhanced modules document — A working document that merges the new outline with the existing Rise block-level content and interactive elements. This is the primary production artifact Isalia is building from.
Gus's feedback style is stream-of-consciousness inline comments; the team has developed a working rhythm of Isalia interpreting and integrating those comments rather than treating them as literal instructions.
Module Organization
Audience Scope
The course is designed for all roles, not sales-only. Module framing has been adjusted to reflect this broader audience (AEs, CSMs, Recovery Managers, Tech Services, etc.).
Batching
Modules are being developed in two batches:
| Batch | Status (as of 2025-10-24) |
|---|---|
| First batch | In progress / being refined |
| Second batch | Ready to begin; Mark's team cleared to start |
The second batch was unblocked during this session once the restructured outline (including reordered modules from the Excel file) was confirmed to cover all content areas.
Module 1
- Target: First draft complete EOD 2025-10-24
- Scope: Incorporates all feedback and decisions from project start through Gus's morning comments on 2025-10-24
- Purpose: Serves as a reference implementation for the direction and quality bar of the full course
Key Decisions
- Combine modules where logical — Gus confirmed combining certain modules improves flow; specific consolidations were captured in the restructured Excel/outline.
- Audience is everyone — Course framing updated away from sales-only to reflect all onboarding roles.
- Revised enhanced modules document is the source of truth — Not the outline alone; the outline is high-level scaffolding only.
- Second batch unblocked — Mark's team can begin work on the second batch of modules immediately.
Action Items
| Owner | Action |
|---|---|
| Isalia | Complete Module 1 draft by EOD 2025-10-24 |
| Isalia | Provide designer with correct 7-step "Agility Way" graphic (see [2]) |
| Mark | Begin work on second batch of modules |
| All | Meet next Friday for follow-up review |
Related Work
This restructuring session also covered two adjacent workstreams that are tracked separately:
- Storyline click-through modules (Salesforce / SalesLoft): [3]
- Sizzle videos (leadership welcome + day-in-the-life): [4]
- "Agility Way" sales process graphic: [2]
Context & Background
Gus and Isalia had been holding regular touch-base calls in the week prior to this session to accelerate alignment. Gus noted that these working sessions have been valuable for translating his thinking into structured content — a pattern worth continuing as modules progress.