ClickUp Time Tracking — Asymmetric

All hours worked at Asymmetric are logged in ClickUp. This applies to both client-billable work and internal tasks. The expectation is that time is tracked against specific tasks rather than a generic "admin" bucket wherever possible.

Task Status

Before logging time, set the task status to reflect current state:

In Progress — you are actively working on it
Done — work is complete

Keeping statuses current helps account managers see what is being worked on without needing to ask.

Logging Time

Live Timer (preferred)

Open the task in ClickUp.
Click the time tracker icon in the task detail panel.
The timer turns red and runs until you stop it.
Stop the timer when you finish or pause work on that task.

Manual Entry (if you forgot to start the timer)

Click the time tracker icon on the task.
In the popup, adjust the start and end times to reflect when you actually worked.
Optionally add a note (e.g., "Meeting with Melissa," "Draft batch 1 social posts").
If the work is client-billable, mark it as billable — this is not automatic and must be set manually.
Click Save.

Note: Automating the billable flag is a known gap being worked on with the ClickUp admin. Until resolved, always set it manually for client work.

Billable vs. Internal Time

Work Type	Billable Flag	Example
Client social content	Yes	Creating Canva posts for Citrus America
Client scheduling	Yes	Uploading posts to HubSpot or GoHighLevel
Internal onboarding	No	Completing new hire tasks
Team meetings	No	Stand-ups, sync calls

Asymmetric does not require every minute to be accounted for. If a short interval (15 minutes or so) goes untracked, that is acceptable — what matters is that meaningful work blocks are logged and tasks show visible progress.

Parent Tasks vs. Subtasks

Time can be logged at the parent task level for work that spans multiple subtasks completed in a single session. You do not need to split time across every subtask if you are moving through them quickly. Log time at the parent and mark individual subtasks done as you complete them.

Onboarding Task Reference

New hires are assigned a task called "Roy Complete New Hire Onboarding" (name varies by hire) containing subtasks such as:

Review company password management policy (LastPass)
Review operating principles
Learn ClickUp time tracking process (this document)

Complete these by the deadline given (typically end of first week). Log time against the parent onboarding task.

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