Working session between Isalia Ramirez and Gus Donelson (Agility Recovery) to clarify feedback on the Rise360 new hire onboarding course. Covered tone conventions, a specific sales-text edit, resource locations, visual sourcing, and the development timeline while Gus is OOO the week of Nov 4th.
Attendees:
- Gus Donelson — Agility Recovery (gus.donelson@agilityrecovery.com)
- Isalia Ramirez — Asymmetric (isalia.ramirez@asymmetric.pro)
The course is for internal new hires only. When discussing Agility Recovery's company initiatives, mission, and strategic direction, use "we/us" rather than "you/your." This creates an inclusive, employee-facing tone. If a few instances are missed, Gus is not concerned — the principle is directional, not a hard rule.
"When we're talking about agility and what the company does, I think that's more of an us or we type thing because this is an internal and these are only employees, new employees." — Gus
Several of Gus's Rise360 comments were generated by feeding text into Microsoft Copilot to soften phrasing (e.g., changing "traditional ways fail" to something less definitive). These are suggestions for tone and elaboration, not mandatory edits. If a comment appears to contradict earlier guidance, default to what was established in prior conversations.
One concrete edit was confirmed:
| Text | |
|---|---|
| Original | "…allowing you to spend more time closing deals and less time cold prospecting." |
| Revised | "…allowing salespeople to spend more time closing deals." |
Rationale: The course is taken by all new hires, not just sales. The "cold prospecting" clause is also factually inaccurate — Agility Recovery does still require cold prospecting.
The MRC vs. MRU comparison document is located in the Training SharePoint at Training > Product. This is a primary reference for the product module. Gus confirmed Isalia has access to the full Training folder; use the folder navigation directly rather than the shared link (which may redirect outside the Agility profile).
Two folders in the Training SharePoint contain useful product content beyond the new hire onboarding project:
- Product Pricing & Catalog
- Product Services & Training
Isalia should review these and flag any resource gaps to Gus.
Short welcome/role-overview videos will be recorded virtually (no travel budget). Gus has reached out to potential participants to plant seeds. Strategy for recording will be discussed in a future session.
Storyline click-throughs are planned for key sales tools:
- Salesforce
- Sales Loft
- ZoomInfo
These will walk new hires through data entry and prospecting workflows. A dedicated Storyline resource (separate from Isalia) is needed. The Storyline expert Gus had identified was out this week; Gus will realign with her the week of Nov 10th.
| Who | What | When |
|---|---|---|
| Isalia | Continue Rise360 development | Week of Nov 4 (Gus OOO) |
| Isalia | Follow up with graphic designer re: visual drafts | Monday, Nov 4 |
| Gus | Returns from Mexico vacation | Week of Nov 10 |
| Gus | Begins course content review | Nov 11 or later (Mon is packed with appointments) |
| Gus | Realigns with Storyline expert | Week of Nov 10 |
Training > Product) as primary reference for the product moduleProduct Pricing & Catalog and Product Services & Training SharePoint folders; send Gus a list of resource gaps