wiki/clients/current/agility-recovery/2025-11-21-rise360-course-review.md · 1114 words · 2026-04-05

Rise360 Course Review & Next Steps — 2025-11-21

Overview

Working session with Gus Donelson (Agility Recovery) and Isalia Ramirez (Asymmetric) to review Rise360 course feedback and align on next steps ahead of the January 11 sales kickoff. The meeting covered module-level feedback, a new Storyline tool-training initiative, three video production projects, and a branding/terminology update that affects course content throughout.

Attendees:
- Gus Donelson — Agility Recovery (gus.donelson@agilityrecovery.com)
- Isalia Ramirez — Asymmetric (isalia.ramirez@asymmetric.pro)


Key Decisions


Topic Notes

Rise360 Course Finalization

Module status:

Module Status
Prospecting and Research On hold — process change made content outdated
Presentation and Communication Skills Full revamp planned
All other modules Finalize next week for V1

Terminology updates to apply globally:

Old Term New Term
Agility Planner My Agility
Cyber Security / Cyber Security Cyber Resilience
Vendor Salesperson
Customer Member or Prospect (capitalize both)

Additional content standards to enforce during finalization:


Storyline Tool-Training Courses

Rationale: No live sandbox environment exists for Salesforce, ZoomInfo, or Sales Loft. Storyline's screen-simulation / click-through capability allows learners to physically practice workflows without risk of breaking live data.

Proposed course sequence:

  1. ZoomInfo — Profile setup, list building, importing leads to Salesforce
  2. Salesforce 101 — Fundamentals: login, profile setup, application view, lead conversion
  3. Sales Loft — Setup, pushing leads from Salesforce, running campaigns/cadences
  4. Salesforce 102 — Advanced: quoting (high-stakes, finance-impacting), dashboards, reports

Gus's suggested learning order: ZoomInfo → Salesforce 101 → Sales Loft → Salesforce 102, reflecting the actual daily workflow.

Open questions / dependencies:
- What assets does Asymmetric need from Agility to build screen captures? (Possibly a training login to Salesforce.)
- Can Storyline activities be embedded inside Rise360 modules, or will they live as standalone courses? Isalia to explore with Mark and propose an approach.
- Gus forwarded a Storyline scope email to Isalia (asymmetric address) — review before the Mark meeting.


New Video Projects

Three videos scoped for production. Gus will send Co-Pilot-drafted scripts for all three.

Video Length Audience Purpose
Welcome to Agility 3.5–4 min New hires (pre-start) Sizzle/welcome from leadership (CEO, COO, CMO, VP); B-roll of equipment, disaster response, team moments
SOAR Graduation 3.5–4 min SOAR program completers Congratulatory message from leadership + two sales managers
Day in the Life TBD (longer) All new hires / cross-functional Follows a member journey through Marketing → SDR → Sales → CSM → Recovery Ops; illustrates cross-functional collaboration

Notes:
- Gus will draft the "Day in the Life" script via Co-Pilot and send all three to Isalia.
- B-roll suggestions from Co-Pilot: emergency response scenes, mobile recovery units, tech solutions, team huddles, virtual meetings.
- Scripts are outlines/starting points — creative refinement welcome.


Branding & Naming Updates


Action Items

Owner Action
Isalia Finalize all Rise360 modules by end of week of Nov 25; publish for Gus review
Isalia Apply all terminology/style updates: My Agility, Cyber Resilience, Member/Prospect (capitalized), define acronyms per course, consistent objectives, Co-Pilot note for external links, asset type not unit numbers
Isalia Review Sign & Declare module using Gus's deck
Isalia Hold (do not delete) Prospecting & Research module
Isalia Research Storyline embed in Rise360; propose approach to Gus
Isalia Schedule review session with Gus for Nov 24–25
Isalia Schedule separate review session for Presentation & Communication Skills module (Nov 25)
Gus Forward Storyline scope email to Isalia (asymmetric address)
Gus Draft Day in the Life script; send all three video scripts to Isalia
Gus Review Co-Pilot activity comments; send clearer guidance to Isalia
Gus Send N365 app screenshot to Isalia
Gus Schedule follow-up meeting with Isalia for Mon Nov 24 or Tue Nov 25

Sources

  1. Index
  2. Rise360 Soar Program