wiki/clients/current/flynn-audio/2026-02-26-service-proposal-options.md · 352 words · 2026-02-26

Service Proposal Options — Hosting-Only vs. Full Service (2026-02-26)

Overview

During the 2026-02-26 weekly call, Mark and Karly briefly discussed the Sam Flynn account and how to resolve the current service arrangement. The client has not committed to a full service plan, and the team agreed Mark should send a final proposal giving Flynn a clear choice between a structured retainer and a minimal hosting-only relationship.

Note: This account appears in the source document as "Sam Flynn" — confirm whether this is the same entity as [1] or a separate individual client.

Context

Sam Flynn is a lower-priority account that does not currently have a defined ongoing service agreement. The conversation did not surface specific reasons for Flynn's hesitation beyond a general lack of engagement, but the team's posture is to make one final offer before stepping back to a passive hosting arrangement.

Proposed Options

Option A — Full Service Plan

Option B — Hosting-Only

"When we say we'll do hosting, just being explicit with him, what that includes, because we've been doing a lot of, like, new pages and things like that. And just so he understands, like, that's not included in that." — Karly Oykhman

Decision

Mark will send one final outreach to Sam Flynn presenting both options. If Flynn declines the full service plan, the account moves to hosting-only with hourly billing for any additional requests.

Action Items

Sources

  1. Index
  2. 2026 02 26 Weekly Call Karly