Growth Strategy Discussion

Overview

As of the December 5, 2025 weekly sync, Flynn is being repositioned from a maintenance-mode client to an active growth engagement. Karly is taking over as the primary point of contact and has her first dedicated meeting with Flynn scheduled for Monday. The goal is to open a strategic conversation about expansion before that relationship settles into a purely operational rhythm.

Mark has separately reached out to Flynn about scheduling a lunch to discuss growth direction at a higher level.

Current Situation

• Flynn has been operating in maintenance mode — the relationship has been functional but not growth-oriented
• Karly's Monday meeting is her first since taking over the account
• Flynn was recently hospitalized (planned surgery), which may explain a delayed response to Mark's lunch invitation
• Flynn has previously attempted to hire an additional technician/employee but the hire did not work out
• Flynn has expressed interest in sending his primary employee to professional development but feels he lacks the capacity to do so yet

Growth Initiatives to Explore

Hiring & Staffing

• Flynn wants to grow his team but has had difficulty retaining hires
• Asymmetric can potentially assist with:
• Writing and posting job listings
• Helping screen or interview candidates
• Advising on onboarding structure to improve retention

Expansion Opportunities

• Adding a second location
• Expanding service area to another city
• Taking on additional service lines or verticals

Action Items

• [ ] Karly — Raise growth initiatives (hiring, expansion) in Monday's meeting with Flynn
• [ ] Karly — Remind Flynn that Mark wants to schedule lunch to connect
• [ ] Mark — Follow up directly with Flynn on lunch once he has recovered

Key Contacts

• Flynn — Client principal; recovering from planned surgery as of early December 2025
• Karly Oykhman — Account lead (newly transitioned)
• Mark Hope — Agency principal; seeking direct relationship touchpoint via lunch

Related

• ^[1]
• ^[2]