Termination Decision — 2026-01-16

Overview

During the ^[1], Mark made the decision to terminate the agency's relationship with Adopticare after collecting all outstanding payments. The decision followed a sustained pattern of late payment and difficult collections interactions.

Decision

Collect all outstanding invoices, then terminate the client relationship.

Adopticare will not be renewed or re-engaged after outstanding balances are resolved.

Background

Adopticare has a documented history of paying invoices 90+ days late. Collections have required repeated follow-up emails and, ultimately, explicit threats to take the website offline before payments were made. Even after a shutdown threat was issued, the client paid only one of four outstanding invoices.

"I sent him a note and say, hey, look, we're a small company. We need to have our invoices paid… after I sent him six or seven emails, I threatened to turn his website off… on Thursday, he sends me one payment. He owes me four."
— Mark Hope

Current Status at Time of Decision

Multiple invoices outstanding (at least 4 past due at the time of the threat)
Client paid 1 of 4 invoices after shutdown threat
Remaining balance still owed

Action Items

[ ] Collect all remaining outstanding payments (Mark Hope)
[ ] Terminate relationship and decommission client assets once paid in full (Mark Hope)

^[2]
^[3]