Mark / Sebastian Aviary Sync — 2026-02-20
Overview
Biweekly sync between Mark Hope and Sebastian Gant covering Aviary website restructure strategy, the upcoming 250-contact ABM email campaign, and two separate legal matters — a former Asymmetric employee dispute and Sebastian's personal felony charge in Texas.
Attendees: Mark Hope (mark.hope@asymmetric.pro), Sebastian Gant (sebastian.gant@asymmetric.pro)
Source: Fathom recording
Key Decisions
- Aviary site restructure: Build three new top-level vertical pages (Credit Unions, Community Banks, Insurance Companies) rather than organizing the site around generic use cases. Use cases will live within each vertical page.
- ABM campaign scope: Send personalized emails to the full 250-contact list across all three tiers simultaneously. The traditional ABM constraint of ~50 contacts was a manual-effort limitation; AI-driven personalization removes that bottleneck.
- Email sending approach: Send all 250 in one batch. Volume is negligible against AWS infrastructure (Mark's account limit: 1M/day), so no deliverability risk from throttling.
- Custom reporting: Because the campaign sends outside HubSpot, native HubSpot reporting won't capture it. Mark will build custom reports to track performance.
Action Items
- [ ] Sebastian — Create 3 vertical pages for the Aviary website (Credit Unions, Community Banks, Insurance); pull source material from Aviary's existing site and use AI for initial drafts
- [ ] Sebastian — Run email validation on the full 250-contact ABM list before sending (prevent spam traps)
- [ ] Sebastian — Launch personalized ABM email campaign to all three tiers
- [ ] Mark — Finalize Aviary case studies
- [ ] Mark — Build custom reporting for external ABM sends (outside HubSpot)
- [ ] Mark — Respond to Justin in Slack re: GA4 / Google Ads questions
- [ ] Mark — Collect character letters from community contacts for legal portfolio
Aviary Site Restructure
Goal: Improve SEO and clarify Aviary's positioning by aligning site structure to the verticals they serve.
Three new top-level pages:
- Credit Unions
- Community Banks
- Insurance Companies
Page structure (each vertical):
1. Introduction establishing Aviary's expertise in that vertical (e.g., for Credit Unions — highlight Blessing's background, team's industry origin)
2. Vertical-specific characteristics and context
3. Relevant use cases (e.g., Credit Unions → dormant accounts, credit & collections)
Rationale: Use cases are not generic — they are vertical-specific. Structuring the site this way makes the use cases more discoverable and credible to each audience segment. Source material is largely available on Aviary's existing site; AI can assist with drafting.
ABM Email Campaign
List: ~250 contacts across three tiers (already compiled with personal emails)
Approach:
- Send personalized emails to all 250 contacts — do not limit to a subset
- AI handles personalization at scale, eliminating the manual effort that historically capped ABM lists at ~50
- Perform email validation first to clean the list and avoid spam traps (lesson from a similar issue on the Papertooth campaign)
- Send full batch at once; 250 emails on AWS infrastructure poses no deliverability risk
Reporting:
- Campaign sends externally (not through HubSpot), so HubSpot's native reporting won't capture results
- Mark will build custom reports to monitor opens, replies, and engagement
Future consideration: Once results come in, identify a focused tier-1 group of ~50 high-priority contacts for deeper follow-up effort.
Legal & Personal Updates
⚠️ Sensitive — internal notes only.
Former Employee Dispute (Asymmetric)
A former Asymmetric employee poached clients during active settlement negotiations, which Mark considers a breach of good-faith contracting. As a result:
- The settlement offer was revoked entirely; no payment will be made
- The employee subsequently used deception to regain access to the "Get Found Madison" Google account after their company email had been closed — this creates exposure under three federal felony statutes:
1. Unauthorized account access
2. Deception to gain access
3. Locking the rightful owner out of their own data - Potential penalties: Up to 8 years federal prison; civil damages of 3× estimated losses (~$720K/year × 2 years = $1.44M → $4.32M treble damages)
Resolution offer extended: Mark offered to forgo reporting to the Attorney General if the former employee signs a non-compete and agrees to a list of conditions. Deadline: Monday. Mark noted that a close personal contact is the state's attorney, which would facilitate a grand jury referral if the offer is declined.
Sebastian's Personal Legal Situation (Texas)
Sebastian is facing a felony charge in Texas. Key details:
- The case is described as "very straightforward" with no obvious procedural technicalities
- Primary goal: Secure a deferred adjudication — probation period after which the charge can be expunged, avoiding a permanent felony conviction
- Downgrade to misdemeanor considered unlikely
- Probation implications: Will require a fixed permanent residence and travel reporting to a probation officer; estimated duration is roughly one-third of the initially assigned term
- Sebastian is currently scouting locations, including Fort Collins, CO, and plans to stay with family for ~2 months while deciding
- Mark is assembling a character portfolio (letters from community contacts) to support Sebastian's legal proceedings
Related
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- [2]