Doudlah Farms — Account Assignment Update (2026-02-26)
Overview
During the Q2 OKR review meeting on 2026-02-26, the team discussed account assignments under the new two-person-per-account model. Doudlah Farms was identified as an account where Gilbert has grown well beyond a PPC role and is now a de facto primary contact alongside Melissa.
Account Assignment
| Role | Person |
|---|---|
| Primary Account Manager | Melissa Cusumano |
| Primary (Technical/Operations) | Gilbert |
Melissa noted she is available for follow-up and client communication support as needed, given her familiarity with the account. Gilbert was confirmed as deeply embedded in the account's day-to-day operations.
Gilbert's Scope of Involvement
Gilbert's responsibilities on Doudlah Farms have expanded significantly beyond paid advertising:
- Inventory management — actively managing inventory-related work
- Amazon strategy — handling Amazon channel work
- Account expertise — has strong familiarity with the client's business; the client knows Gilbert directly
"He's doing a hell of a lot more than PPC, right? He's doing inventory and inventory management, and he's doing all the Amazon stuff... He understands that account really well."
— Mark Hope
Notes
- Ads are currently paused for Doudlah Farms as of this meeting date.
- The team expects ads to eventually transfer to Asymmetric management.
- Gilbert and Joey were noted as the core operational pair on this account.
- The client assignment spreadsheet is being updated by Melissa to reflect the two-person model and include developer contacts where applicable. See [1].
Related
- [2]
- [1]
- [3]