Growth Strategy Discussion

Overview

As of the December 5, 2025 weekly sync, Flynn is being repositioned from a maintenance-mode client to an active growth engagement. Karly is taking over as the primary point of contact and has her first dedicated meeting with Flynn scheduled for Monday. The goal is to open a strategic conversation about expansion before that relationship settles into a purely operational rhythm.

Mark has separately reached out to Flynn about scheduling a lunch to discuss growth direction at a higher level.

Current Situation

Flynn has been operating in maintenance mode — the relationship has been functional but not growth-oriented
Karly's Monday meeting is her first since taking over the account
Flynn was recently hospitalized (planned surgery), which may explain a delayed response to Mark's lunch invitation
Flynn has previously attempted to hire an additional technician/employee but the hire did not work out
Flynn has expressed interest in sending his primary employee to professional development but feels he lacks the capacity to do so yet

Growth Initiatives to Explore

Hiring & Staffing

Flynn wants to grow his team but has had difficulty retaining hires
Asymmetric can potentially assist with:
Writing and posting job listings
Helping screen or interview candidates
Advising on onboarding structure to improve retention

Expansion Opportunities

Adding a second location
Expanding service area to another city
Taking on additional service lines or verticals

Action Items

[ ] Karly — Raise growth initiatives (hiring, expansion) in Monday's meeting with Flynn
[ ] Karly — Remind Flynn that Mark wants to schedule lunch to connect
[ ] Mark — Follow up directly with Flynn on lunch once he has recovered

Key Contacts

Flynn — Client principal; recovering from planned surgery as of early December 2025
Karly Oykhman — Account lead (newly transitioned)
Mark Hope — Agency principal; seeking direct relationship touchpoint via lunch

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